Hi I am having an issue importing a couple of NDMP images and wonder if anyone has any ideas. My issue seems similar to a flashbackup one noted here:
http://www.symantec.com/business/support/index?page=content&id=TECH23094
I have tried to include as much detail as possible, attached is the phase 1 header file.
NBU Master and media 7.1.0.4
NDMP device NetApp FC connected to tape library
Phase 1 imports are successful for all images one several tapes
Phase 2 imports success for all images except two
Failed Images have status 191 no images restored, and EXIT STATUS 250
Activity monitor Detailed status pane shows:
10/07/2013 17:54:28 - begin Import
10/07/2013 17:54:29 - Info bptm(pid=5616) start
10/07/2013 17:54:29 - started process bptm (5616)
10/07/2013 17:54:29 - Info bpdm(pid=5616) reading backup image
10/07/2013 17:54:29 - Error bptm(pid=5616) cannot find TIR fragment for backup id Server1_1350692233
10/07/2013 17:54:29 - Error bpimport(pid=8052) Import of policy POLICY1, schedule Weekly_Full (Server1_1350692233) failed, the image was not created with TIR information.
10/07/2013 17:54:29 - Error bpimport(pid=8052) Status = no images were successfully processed.
10/07/2013 17:54:29 - Info bptm(pid=5616) EXITING with status 250 <----------
10/07/2013 17:54:29 - end Import; elapsed time: 00:00:01
no images were successfully processed(191)
Catalog Results shows:
"C:\Program Files\Veritas\NetBackup\bin\admincmd\bpimport.exe" -Bidfile "C:\Users\username1\AppData\Local\Symantec\NetBackup\20130710175428.bid" -L "C:\Program Files\Veritas\NetBackup\Logs\user_ops\NMS\username1\logs\jbpImport2-20130710175428.log" -M Master1 -l
Import phase 2 started 10/07/2013 17:54:28
17:54:29 INF - Importing policy POLICY1, schedule Weekly_Full (Server1_1350692233), media id B00281, created on 10/20/2012 01:17:13.
17:54:29 INF - Importing by reading INDEX file information only, full list not available.
17:54:29 INF - Import of policy POLICY1, schedule Weekly_Full (Server1_1350692233) failed, the image was not created with TIR information.
17:54:29 INF - Status = no images were successfully processed.
bptm log shows:-
15:29:12.813 [7068.6900] <2> main: Setting mud from bp.conf
15:29:12.813 [7068.6900] <4> report_client: VBRC 2 7068 0 Server1_1350692233 -1 *NULL* -1 *NULL* 0 1 1
15:29:12.813 [7068.6900] <2> LOCAL CLASS_ATT_DEFS: Product ID = 6
15:29:12.813 [7068.6900] <2> ConnectionCache::connectAndCache: Acquiring new connection for host Master1, query type 81
15:29:12.829 [7068.6900] <2> logconnections: BPDBM CONNECT FROM x.x.x.x.60733 TO x.x.x.x.13721 fd = 984
15:29:12.938 [7068.6900] <2> db_end: Need to collect reply
15:29:12.938 [7068.6900] <2> ConnectionCache::connectAndCache: Acquiring new connection for host Master1, query type 55
15:29:12.938 [7068.6900] <2> logconnections: BPDBM CONNECT FROM x.x.x.x.60757 TO x.x.x.x.13721 fd = 984
15:29:13.047 [7068.6900] <2> db_end: Need to collect reply
15:29:13.047 [7068.6900] <2> read_backup: retention period for import = 1209600, rl = 1
15:29:13.047 [7068.6900] <16> read_backup: cannot find TIR fragment for backup id Server1_1350692233
15:29:13.047 [7068.6900] <2> job_monitoring_exex: ACK disconnect
15:29:13.047 [7068.6900] <2> job_disconnect: Disconnected
15:29:13.047 [7068.6900] <2> bptm: EXITING with status 250 <----------
15:29:13.063 [7068.6900] <2> job_connect: SO_KEEPALIVE set on socket 736 for client Master1
15:29:13.063 [7068.6900] <2> logconnections: BPJOBD CONNECT FROM x.x.x.x.60782 TO x.x.x.x.13723 fd = 736
15:29:13.063 [7068.6900] <2> job_authenticate_connection: ignoring VxSS authentication check for now...
15:29:13.063 [7068.6900] <2> job_connect: Connected to the host Master1 contype 10 jobid <571173> socket <736>
15:29:13.063 [7068.6900] <2> job_connect: Connected on port 60782
15:29:13.063 [7068.6900] <2> bptm: Global\NetBackup Terminate Event, pid: 7068 closed.
The Phase 1 imported header POLICY1_1350692233_FULL has the TIR_INFO set to 0. I saw this as a fix in the Technote above.
