11-12-2012 09:02 PM
NetBackup 7.1
Master server Windows 2008 Virtual
Media server Windows 2008 Physical
New install.
When attempting to add/connect/configure the Media server the following error:
PING failed on host MEDIA SERVER
Test OS ping from CMD - all working.
Solved! Go to Solution.
11-12-2012 11:25 PM
Ensure that Windows Firewall is disabled on Master and Media Server.
If possible, disable UAC on both servers.
If any changes to DNS and/or hosts have been made recently, refresh NBU host cache:
bpclntcmd -clear_host_cache
Test connectivity as follows:
Create bpcd log folder on media server.
On master, run:
bptestbpcd -host <media-server> -verbose -debug
Check output as well as bpcd log for errors.
11-12-2012 09:56 PM
hi
make sure you have added the media server name in master server bp.conf file and updated the file with bprdreq -rereadconfig.
please let us know the below commands output:-
From Master server
Ping <media server name>
nslookup <media server name>
grep <mediaservername> /etc/hosts
bpclntcmd -hn <mediaservername>
bpclntcmd -ip <mediaserver IP>
From Media server
Ping <master server name>
nslookup <master server name>
grep < master server name> /etc/hosts
bpclntcmd -pn
bpclntcmd -self
bpclntcmd -hn <master server name>
bpclntcmd -ip <master servers IP>
11-12-2012 11:25 PM
Ensure that Windows Firewall is disabled on Master and Media Server.
If possible, disable UAC on both servers.
If any changes to DNS and/or hosts have been made recently, refresh NBU host cache:
bpclntcmd -clear_host_cache
Test connectivity as follows:
Create bpcd log folder on media server.
On master, run:
bptestbpcd -host <media-server> -verbose -debug
Check output as well as bpcd log for errors.
11-13-2012 02:12 AM
Fire wall was ON for Masterserver - Disabled it.
Disabled UAC.
AND now Master and Media can connect.
Now I can continue with NBU CONFIg.
Thank you very much Marianne.
11-13-2012 02:42 AM