Please help on NBU Status Code 130

[rclegarto]

Hello,

I saw a thread with this error being resolved. ( https://www-secure.symantec.com/connect/forums/help-me-fix-error-130 ) However, there's a slight difference with the error from that one with the error I am getting..

I have this particular message and I can't find anything in google about it.

FTL - terminated by signal 12

Backup was fine 2 days back. It just started over the weekend. Please share some ideas. Sorry I couldn't provide much logs as I only have access on the JAVA GUI.

Appreciate any suggestions or ideas you can share.

[Marianne]

I agree with Riaan - status 130 is normally associated with specific OS and NBU version.

Please also enable bpbkar log on client (create log dir under netbackup/logs).

http://www.symantec.com/business/support/index?page=answers&startover=y&question_box=status+130&product_finder=NetBackup+Enterprise+Server&productselectorkey=15143&myclicker.x=0&myclicker.y=0

[RiaanBadenhorst]

Hi,

You'll need to tell us the versions (O/S and NetBackup) of master, media and client.

Honestly, if you cant provide logs this could be difficult.

[Marianne]

bpbrm ... terminated by signal 12

Please post bpbrm on master/media server as well as bpbkar on client.

(Please post as attachment)

Any particular reason why you haven't upgraded your clients yet?

[rclegarto]

Sorry but i don't have access on the box. All i use is the JAVA GUI. I will try to get the details you need.

[RiaanBadenhorst]

Hi,

Please do, you'll understand there are many processes involved in the backup, but to get to the source of the problem, we have to start on the client.

[rclegarto]

Master is running on SunOS5.9 and is currently on NBU 6.5.4

Master is also the Media server.

Clients' experiencing this error are as all running on SunOS5.10 and currently in 5.1 MP6

12/11/2010 14:02:26 - granted resource  TAPE01
12/11/2010 14:02:26 - granted resource  DRIVE01
12/11/2010 14:02:26 - granted resource  storageunit-LTO
12/11/2010 14:02:27 - estimated 7935244 kbytes needed
12/11/2010 14:02:29 - started process bpbrm (pid=18469)
12/11/2010 14:02:40 - Critical bpbrm (pid=18469) from client client.server.name: FTL - terminated by signal 12
12/11/2010 14:02:37 - connecting
12/11/2010 14:02:39 - connected; connect time: 0:00:00
12/11/2010 14:02:45 - Error bptm (pid=18526) media manager terminated by parent process
12/11/2010 14:02:47 - end writing
system error occurred (130)