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Policy creation failed with status 227

cscowx
Level 2

Hello, everyone

I just installed a Backup 10.0.0.1 test environment

system platform: CentOS Linux release 7.9.2009 (Core)

 

The following error occurs when I create a policy using the command line,What's wrong with the configuration? How can I troubleshoot and locate the problem

 

[root@nbu-master-1 admincmd]# /usr/openv/netbackup/bin/admincmd/bppolicynew test89 -M nbu-master-1 -v
<2>bppolicynew: INITIATING: version NetBackup 10.0.0.1 created: 2022052811
<2>bppolicynew: no entity was found
<2>bppolicynew: EXIT status = 227
no entity was found

2 REPLIES 2

cscowx
Level 2

When I run the following query command, "No entity was found" is also displayed.

 

 

[root@nbu-master-1 admincmd]# /usr/openv/netbackup/bin/admincmd/bppllist
no entity was found (227)

 

 

Hi @cscowx 

First place to look is the admin logs and the bpdbm logs (create if necessary and turn up the verbose setting in bp.conf) then rerun the command. Also check to make sure the service account user you provided to run the daemons can write into the /usr/openv/netbackup/db/class directory (this should have been done automatically during install).

Cheers
David