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Possible Netbackup error

On a server we are getting the following error that the clients are claiming is resulting in one of their services crash. The EventID is 26 and I have looked around but didn't find anything concrete. Does anyone know what the possible cause of this would be?
Application popup: BPJAVA-msvc.EXE - Application Error : The instruction at "0x0040172c" referenced memory at "0x00852000". The memory could not be "written"