11-14-2013 08:01 AM
When I try to install thiw client "nb_7.5.0.6.winnt.x86.client.win 2012", it displays the bellow PostgreSQL error.
What can I do? Because I don´t want to uninstall it
thx.
Solved! Go to Solution.
11-15-2013 05:56 AM
In your original client installation source (PC_Clnt\x64\) you have all of the files .. data*.cab files, setup.exe, the msi etc.
The idea is that you replace the msi in that orignial location with the one from the EEB you downloaded
Then you can run the setup.exe but it will call the new msi
Hope that makes sense
11-14-2013 08:09 AM
Are you using the special 2012 client install package for this?
Win 2008 had a similar issue so maybe you need a special package for 2012 too?
If you aren't using the 2012 package it is here:
http://www.symantec.com/business/support/index?page=content&id=TECH204644
It is on there somewhere - support site not working for me at the moment
11-14-2013 09:35 AM
Dint find particularly related to 7.5.0.6 along with windows 2012.
but found related articles:
http://www.symantec.com/business/support/index?page=content&id=TECH148122
http://www.symantec.com/business/support/index?page=content&id=TECH182539
11-15-2013 01:26 AM
Mark,
As I written, my environment is WIN 2012 64bit and I used the same client that you sent me and I have the same result.
thx.
sri vani,
I don't have any service (spad, spoold, Postgres) that runs and the Veritas directory as well. Now as for as my registry I show that is "clear".
As for as the 2nd solution it concern the msi, I have the below error in attachment
11-15-2013 01:45 AM
For the second error i believe you are just supposed to replace the original msi in the installation source with the downloaded one and then still run setup.exe
As per the readme:
ET2696992 - Installing NetBackup 7.5 client on to a 64-bit Windows server running postgreSQL fails.
http://www.symantec.com/docs/TECH182539
Replace the GA version of "Symantec NetBackup Client.msi" with the version provided in this EEB. Re-run the installation.
11-15-2013 05:30 AM
Something I don't understand, would you like to be more specific?
thx.
11-15-2013 05:56 AM
In your original client installation source (PC_Clnt\x64\) you have all of the files .. data*.cab files, setup.exe, the msi etc.
The idea is that you replace the msi in that orignial location with the one from the EEB you downloaded
Then you can run the setup.exe but it will call the new msi
Hope that makes sense
11-15-2013 06:24 AM
Thnk you very much. I managed to install it.
11-15-2013 06:46 AM
Great - glad you are sorted
11-18-2013 01:46 AM
Now, Mark,
After the client installation, I ´ll need an extra help for taking backup this client.
My question is: With which way (method) I 'll take backup this client that is a PHYSICAL machine and not virtual like the others.
* Also, my client (VA) is Windows 2012 64bit, but in the netbackup is reaching until win2008 and no at win2012 (I do not know if there is a problem with that).
thx.