NBU Version 8.1.1. Windows server 2019. NBU worked normally. Today I restart server and get problem.
After restart Windows Server 2019 I have problem with NBU 8.1.1.
I decided that some services of NBU doesnot start. And really. NetBackup Device Manager , BMR Master Service, NetBackup Event Manager - don't started.
I started them manually. Then policies was opened but Activity Monitor say cannot connect on socket. Another try I get message
vrts.vss.sdk.at.exception unexpected vxat error .
Then I run
bpdown /f /v
net stop VRTSpbx
net start VRTSpbx
bpup /f /v
Then my GUI became work normally and Activity monitor too.
What has happened ? Why services of VERITAS NBU does not start automatically and started after bpdown / bpup ?
What to do ? How to diagnose problem?
pay attention to versions - Windows 2019 support for Master/Media Servers is starting with the latest NetBackup version - 8.2.
But generally, refer to Event Viewer which NetBackup Service failed to start first, and then debug its logs in %netbackup%\logs.