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Problems to install netbackup client 7.1 on Suse 2.6.27.19-5-default

Ramamola
Level 4

 

Good morning,
 
I have many problems installing the netbackup client on a Suse machine version 2.6.27.19-5-default
 
I try to update a NetBackup 6.5.6 to 7.1 and fails
 
 
Installing PBX ...
Please wait while installation is in progress ...
Installation completed successfully
Installation log located here: / var/tmp/installpbx-12813-111912174403.log
 
The pbx_exchange daemon is not currently running. It
NetBackup must be started before installation can be continued.
Aborting ...
 
A failure was detected running Alejandro1 SLES-SP1-ORA / tmp/install_trace.12670
 
Try clean install and gives the same error.
 
 
************************************************** **********************************************
 
PBX not run. PBX reinstated and will not start or tells me it is already installed.
 
************************************************** **********************************************
 rpm-U - nodeps - nopostun - nopreun / var/tmp/VRTSpbx_12813/VRTSpbx-1.5.0.6-6.SLES_x86_64.rpm
 
 
insserv: Script certmaster is broken: incomplete LSB comment.
insserv: missing `Required-Stop: 'entry: please add even if empty.
insserv: Script certmaster is broken: incomplete LSB comment.
insserv: missing `Required-Stop: 'entry: please add even if empty.
insserv: Script certmaster is broken: incomplete LSB comment.
insserv: missing `Required-Stop: 'entry: please add even if empty.
insserv: Script certmaster is broken: incomplete LSB comment.
insserv: missing `Required-Stop: 'entry: please add even if empty.
insserv: Script certmaster is broken: incomplete LSB comment.
insserv: missing `Required-Stop: 'entry: please add even if empty.
insserv: Script certmaster is broken: incomplete LSB comment.
insserv: missing `Required-Stop: 'entry: please add even if empty.
insserv: script nbclient.11-19-12.14: 08:12: nbclient service already provided!
insserv: script nbclient.11-16-12.13: 54:42: nbclient service already provided!
insserv: Script certmaster is broken: incomplete LSB comment.
insserv: missing `Required-Stop: 'entry: please add even if empty.
 
INSTALL PBX manualy... error.
 
SLES-SP1-ORA:/nbusoft/NetBackup_7.1_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/Linux/SuSE2.6.16 # rpm -Uvh VRTSpbx-1.5.0.6-6.SLES_x86_64.rpm
error: open of VRTSpbx-1.5.0.6-6.SLES_x86_64.rpm failed: No such file or directory
SLES-SP1-ORA:/nbusoft/NetBackup_7.1_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/Linux/SuSE2.6.16 # rpm -ivh VRTSpbx-1.5.0.6-6.SLES_x86_64.rpm
error: open of VRTSpbx-1.5.0.6-6.SLES_x86_64.rpm failed: No such file or directory
 
thanks
1 ACCEPTED SOLUTION

Accepted Solutions

Yasuhisa_Ishika
Level 6
Partner Accredited Certified

PBX service requires loopback interface. When I downed lo and tried to update,  I got same issue.
After upping lo, I could upgrade successfully.

View solution in original post

8 REPLIES 8

RamNagalla
Moderator
Moderator
Partner    VIP    Certified

hi,

are you tyring to push the client birnaries form  master server , or doing the direct install on client?

Yasuhisa_Ishika
Level 6
Partner Accredited Certified

Please try again afer you complete following tasks

  • Uninstall current NetBackup packages if exist.
  • Uninstall curent VRTSpbx package if exist.
  • remove nbclient script and its links from /etc/rc.d
  • remove vxpbx_exchanged script and its links from /etc/rc.d

If failed again, please post output of following commands.

  • uname -a
  • cat /etc/SuSE-release
  • rpm -qa | grep VRTS
  • rpm -qa | grep SYMC
  • find /etc -ls
  • chkconfig --list
  • insserv /etc/init.d/vxpbx_exchanged
  • insserv /etc/init.d/netbackup

Ramamola
Level 4

The problem is that the PBX does not start, install correctly but will not start.

Ramamola
Level 4

 

find /etc -ls -- IS VERY LONG...

 

 
/opt/VRTSpbx/bin # uname -a
Linux SLES-SP1-ORA 2.6.27.19-5-default #1 SMP 2009-02-28 04:40:21 +0100 x86_64 x86_64 x86_64 GNU/Linux
SLES-SP1-ORA:/opt/VRTSpbx/bin # cat /etc/SuSE-release
SUSE Linux Enterprise Server 11 (x86_64)
VERSION = 11
PATCHLEVEL = 0
SLES-SP1-ORA:/opt/VRTSpbx/bin # rpm -qa | grep VRTS
VRTSpbx-1.5.0.6-6
SLES-SP1-ORA:/opt/VRTSpbx/bin # rpm -qa | grep SYMC
 
 
/opt/VRTSpbx/bin # chkconfig --list
SuSEfirewall2_init        0:off  1:off  2:off  3:off  4:off  5:off  6:off
SuSEfirewall2_setup       0:off  1:off  2:off  3:off  4:off  5:off  6:off
aaeventd                  0:off  1:off  2:off  3:off  4:off  5:off  6:off
acpid                     0:off  1:off  2:on   3:on   4:off  5:on   6:off
alsasound                 0:off  1:off  2:on   3:on   4:off  5:on   6:off
atd                       0:off  1:off  2:off  3:off  4:off  5:off  6:off
auditd                    0:off  1:off  2:off  3:on   4:off  5:on   6:off
autofs                    0:off  1:off  2:off  3:off  4:off  5:off  6:off
autoyast                  0:off  1:off  2:off  3:off  4:off  5:off  6:off
certmaster                0:off  1:off  2:off  3:on   4:on   5:on   6:off
cron                      0:off  1:off  2:on   3:on   4:off  5:on   6:off
dbus                      0:off  1:off  2:on   3:on   4:off  5:on   6:off
earlysyslog               0:off  1:off  2:on   3:on   4:off  5:on   6:off
fbset                     0:off  1:on   2:on   3:on   4:off  5:on   6:off
funcd                     0:off  1:off  2:off  3:on   4:on   5:on   6:off
gpm                       0:off  1:off  2:off  3:off  4:off  5:off  6:off
haldaemon                 0:off  1:off  2:on   3:on   4:off  5:on   6:off
ipmi                      0:off  1:off  2:off  3:off  4:off  5:off  6:off
irq_balancer              0:off  1:on   2:on   3:on   4:off  5:on   6:off
ivman                     0:off  1:off  2:off  3:off  4:off  5:off  6:off
jexec                     0:off  1:on   2:on   3:on   4:on   5:on   6:off
joystick                  0:off  1:off  2:off  3:off  4:off  5:off  6:off
kbd                       0:off  1:on   2:on   3:on   4:off  5:on   6:off  S:on
kexec                     0:off  1:off  2:off  3:off  4:off  5:off  6:off
lighttpd                  0:off  1:off  2:off  3:on   4:off  5:on   6:off
mdadmd                    0:off  1:off  2:off  3:off  4:off  5:off  6:off
microcode.ctl             0:off  1:on   2:on   3:on   4:off  5:on   6:off  S:on
multipathd                0:off  1:off  2:off  3:off  4:off  5:off  6:off
nbclient                  0:off  1:off  2:on   3:on   4:off  5:on   6:off
nbclient.11-16-12.13:54:42  0:off  1:off  2:off  3:off  4:off  5:off  6:off
nbclient.11-19-12.14:08:12  0:off  1:off  2:off  3:off  4:off  5:off  6:off
network                   0:off  1:off  2:on   3:on   4:off  5:on   6:off
network-remotefs          0:off  1:off  2:on   3:on   4:off  5:on   6:off
nfs                       0:off  1:off  2:off  3:on   4:off  5:on   6:off
nmb                       0:off  1:off  2:off  3:off  4:off  5:off  6:off
nrpe                      0:off  1:off  2:on   3:on   4:off  5:on   6:off
nscd                      0:off  1:off  2:off  3:on   4:off  5:on   6:off
ntp                       0:off  1:off  2:off  3:on   4:off  5:on   6:off
openct                    0:off  1:off  2:off  3:off  4:off  5:off  6:off
openwsmand                0:off  1:off  2:off  3:off  4:off  5:off  6:off
pcscd                     0:off  1:off  2:off  3:off  4:off  5:off  6:off
pm-profiler               0:off  1:off  2:off  3:off  4:off  5:off  6:off
postfix                   0:off  1:off  2:off  3:on   4:off  5:on   6:off
powerd                    0:off  1:off  2:off  3:off  4:off  5:off  6:off
random                    0:off  1:off  2:on   3:on   4:off  5:on   6:off
raw                       0:off  1:off  2:off  3:off  4:off  5:off  6:off
rpasswdd                  0:off  1:off  2:off  3:off  4:off  5:off  6:off
rpcbind                   0:off  1:off  2:off  3:on   4:off  5:on   6:off
rpmconfigcheck            0:off  1:off  2:off  3:off  4:off  5:off  6:off
rsyncd                    0:off  1:off  2:off  3:off  4:off  5:off  6:off
saslauthd                 0:off  1:off  2:off  3:off  4:off  5:off  6:off
setserial                 0:off  1:off  2:off  3:off  4:off  5:off  6:off
sfcb                      0:off  1:off  2:off  3:off  4:off  5:off  6:off
skeleton.compat           0:off  1:off  2:off  3:off  4:off  5:off  6:off
slpd                      0:off  1:off  2:off  3:off  4:off  5:off  6:off
smartd                    0:off  1:off  2:off  3:off  4:off  5:off  6:off
smb                       0:off  1:off  2:off  3:off  4:off  5:off  6:off
smbfs                     0:off  1:off  2:off  3:on   4:off  5:on   6:off
smolt                     0:off  1:off  2:off  3:off  4:off  5:off  6:off
splash                    0:off  1:on   2:on   3:on   4:off  5:on   6:off  S:on
splash_early              0:off  1:off  2:on   3:on   4:off  5:on   6:off
sshd                      0:off  1:off  2:off  3:on   4:off  5:on   6:off
svnserve                  0:off  1:off  2:off  3:off  4:off  5:off  6:off
syslog                    0:off  1:off  2:on   3:on   4:off  5:on   6:off
uuidd                     0:off  1:off  2:off  3:off  4:off  5:off  6:off
vmware-tools              0:off  1:off  2:on   3:on   4:off  5:on   6:off
vxpbx_exchanged           0:off  1:off  2:on   3:on   4:on   5:on   6:off
xdm                       0:off  1:off  2:off  3:off  4:off  5:off  6:off
xfs                       0:off  1:off  2:off  3:off  4:off  5:off  6:off
xinetd                    0:off  1:off  2:off  3:off  4:off  5:off  6:off
ypbind                    0:off  1:off  2:off  3:off  4:off  5:off  6:off
xinetd based services:
        bpcd:               on
        bpjava-msvc:        on
        chargen:            off
        chargen-udp:        off
        daytime:            off
        daytime-udp:        off
        discard:            off
        discard-udp:        off
        echo:               off
        echo-udp:           off
        netstat:            off
        rsync:              off
        sane-port:          off
        servers:            off
        services:           off
        svnserve:           off
        swat:               off
        systat:             off
        time:               off
        time-udp:           off
        vnc:                off
        vnetd:              on
        vopied:             on
 
 
 
 
/opt/VRTSpbx/bin # insserv /etc/init.d/vxpbx_exchanged
insserv: Script certmaster is broken: incomplete LSB comment.
insserv: missing `Required-Stop:'  entry: please add even if empty.
insserv: Script certmaster is broken: incomplete LSB comment.
insserv: missing `Required-Stop:'  entry: please add even if empty.
insserv: Script certmaster is broken: incomplete LSB comment.
insserv: missing `Required-Stop:'  entry: please add even if empty.
insserv: Script certmaster is broken: incomplete LSB comment.
insserv: missing `Required-Stop:'  entry: please add even if empty.
insserv: Script certmaster is broken: incomplete LSB comment.
insserv: missing `Required-Stop:'  entry: please add even if empty.
insserv: Script certmaster is broken: incomplete LSB comment.
insserv: missing `Required-Stop:'  entry: please add even if empty.
insserv: script nbclient.11-19-12.14:08:12: service nbclient already provided!
insserv: script nbclient.11-16-12.13:54:42: service nbclient already provided!
insserv: Script certmaster is broken: incomplete LSB comment.
insserv: missing `Required-Stop:'  entry: please add even if empty.
 
 
/opt/VRTSpbx/bin # insserv /etc/init.d/netbackup
insserv: /etc/init.d/netbackup: No such file or directory
 

Ramamola
Level 4

Maybe the problem is that the machine does not ping itself and therefore does not raise PBX?

lo        Link encap:Local Loopback

 

          LOOPBACK  MTU:16436  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:0 (0.0 b)  TX bytes:0 (0.0 b)

Anonymous
Not applicable

xinetd is off...should be enabled

# chkconfig xinetd on

Yasuhisa_Ishika
Level 6
Partner Accredited Certified

PBX service requires loopback interface. When I downed lo and tried to update,  I got same issue.
After upping lo, I could upgrade successfully.

Ramamola
Level 4

Loopback -- OK

Update 7.1 -- OK 

 

:D Thanks