12-29-2011 01:13 PM
I'm attempting to update my RedHat 2.6 clients to release 7.1.0.2 from 6.5.4, but receiving an error stating that the client is from a previous release of NetBackup. Here is an exmaple command and output:
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The output of /tmp/update_clients.12-29-1438.1384672 is as follows:
Solved! Go to Solution.
12-30-2011 08:22 AM
I would start in the client installer directory.
if doing remote install should be something like /use/openv/netbackup/client/Linux/RedHat2.6 or something..
int he directory is a version file. I would check that file to see what version of a client it is. If your doing a local install as stated above i would suggest making sure the version you are trying to install is a "major release" vesion such a 7.0 or 7.1, usually patch versions like 7.1.0.2 do not include full clients but patches to the existing 7.x client.
12-29-2011 02:00 PM
requires first upgrading to 7.1 and then 7.1.0.2
12-29-2011 08:39 PM
Hastings, have you checked/verified that your Linux clients are 64-bit OS?
32-bit is no longer supported.
See NetBackup 7 Operating System (CL) for Client,Server,Dedupe,OpsCenter,BMR,SAN Client,MSEO:
http://www.symantec.com/docs/TECH76648
12-30-2011 08:22 AM
I would start in the client installer directory.
if doing remote install should be something like /use/openv/netbackup/client/Linux/RedHat2.6 or something..
int he directory is a version file. I would check that file to see what version of a client it is. If your doing a local install as stated above i would suggest making sure the version you are trying to install is a "major release" vesion such a 7.0 or 7.1, usually patch versions like 7.1.0.2 do not include full clients but patches to the existing 7.x client.
01-03-2012 01:51 PM
Thanks for the responses! I found the issue after looking at the client version. Thanks, Douglas_A!
I don't know why I didn't check that previously, but there you have it. For some reason when I installed the client updates to the master server, my AIX client files got updated just fine, but none of my Linux clients did. I will have to get those installed and then I'm sure my procedure will work just fine.
Thanks, all!