Problems with GRT on Microsoft Exchange

[mmartini443]

Hi!

I'm having an issue trying to restore a mailbox on Exchange using GTR.

The policy is MS-Exchange

I'm able to browse through the backups, but when I click on the maibox I want to restore, it shows me an error that say: ERROR: Database system error.

I followed this tutorial to validate NFS https://support.symantec.com/en_US/article.TECH124810.html but when I try to mount, instead of show me EXIT_STATUS=0 as in the tutorial , it shows me EXIT_STATUS=11

I'm not sure if this could be the problem, but that was what I tried.

If anybody can help me with this I'll really appreciate it, also if there any other extra information that I can bring let me know.

Thanks in advance!

[watsons · Accepted solution]

The tutorial mentions about enable verbose nbfsd log: <install_path>\Veritas\netbackup\logs\nbfsd

Check the logs in your exchange host to see why it is not able to mount.

Check this technote, it will tell you what services need running for different type of OS:

http://www.symantec.com/docs/HOWTO73076

     9. Open up Services, disable Server for NFS, enable Client for NFS set to automatic.
    10. Open a command prompt, run "sc config portmap start= auto"

[mmartini443]

I tried what you said, but I still getting the error.

I'm sitll working on this issue at the moment.

I'll update the post as soon as I have the solution.