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PureDisk Storage server name change to 127.0.0.1

I have a problem with adding storage server.

when i add a MSDP storage server with FQDN (name.doamin.com), storage server name change to 127.0.0.1 

th way is: New Storage Server > Media Server Deduplication Pool > Media server (FQDN) > Warning that i select master server > storgae path: (ِDeduplication Disk) > !!! Name change to 127.0.0.1 !!!

This server used as Target Domain, and can not add to Source Domain. The error is authentication failed(160) RDSM has encountered an STS error: updateStorageServerConfig

I recheck username & password several time.

 

C:\Program Files\Veritas\NetBackup\bin>bpclntcmd.exe -pn
expecting response from server panda.skc.com
Panda.skc.com *NULL* 172.24.0.25 50213

C:\Program Files\Veritas\NetBackup\bin>bpclntcmd.exe -self
gethostname() returned: panda.skc.com
host panda.skc.com: Panda.skc.com at 172.24.0.25
aliases: Panda.skc.com 172.24.0.25
getfqdn(panda.skc.com) returned: Panda.skc.com

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2 Replies
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Re: PureDisk Storage server name change to 127.0.0.1

Please, share these commands output:
>bpclntcmd -pn
>bpclntcmd -self
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Re: PureDisk Storage server name change to 127.0.0.1

C:\Program Files\Veritas\NetBackup\bin>bpclntcmd.exe -pn
expecting response from server panda.skc.com
Panda.skc.com *NULL* 172.24.0.25 50213

C:\Program Files\Veritas\NetBackup\bin>bpclntcmd.exe -self
gethostname() returned: panda.skc.com
host panda.skc.com: Panda.skc.com at 172.24.0.25
aliases: Panda.skc.com 172.24.0.25
getfqdn(panda.skc.com) returned: Panda.skc.com