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Re: Can't connec to client (Invalid Error Number)

I am unable to connect the client on netbackup master server ,its show invail error number and my client is one different location (HPux server) and my netbackup master server in different location ,please help me on this as soon as possible ,i am waiting for your help ,how to reslove the isssue 

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4 Replies

Re: Can't connec to client (Invalid Error Number)

@venkat25_1 

Have you done basic network testing?
Did you add hosts entries on the master and the client for one another?
Have you tried commands like ping, traceroute (on HP-UX) /tracert (Windows) in both directions using hostnames (not IP)?

Is there a firewall between the master and client?

Have you looked in bpcd log on the client if connection attempt is received from the master?
(bpcd directory must exist under /usr/openv/netbackup/logs on the client. If not, create the directory before trying to connect again.)

To test port connectivity as well as forward and reverse name lookup, use this command on the master server:

bptestbpcd -client <name> -verbose -debug

Re: Can't connec to client (Invalid Error Number)

i got ping , traceout and nslookup form location and i have check 2 port i client is listen state bpcd (13782) and vnetd (13724) ports ,from master netbackup below command i  have given its shows error 

09:02:28.674 [21420.756] <2> bptestbpcd: VERBOSE = 0
09:02:29.735 [21420.756] <8> async_connect: [vnet_connect.c:1700] getsockopt SO_
ERROR returned 10061 0x274d
09:05:00.032 [21420.756] <8> vnet_vnetd_pbx_c_supported: [vnet_vnetd.c:3367] VN_
REQUEST_PBX_C_SUPPORTED 13 0xd
09:05:00.328 [21420.756] <8> do_vnetd_service: [vnet_connect.c:2006] remote host
supports PBX, but PBX is not running 0 0x0
09:05:00.328 [21420.756] <8> vnet_vnetd_service_socket: [vnet_vnetd.c:1995] VN_R
EQUEST_SERVICE_SOCKET 6 0x6
09:05:00.328 [21420.756] <8> vnet_vnetd_service_socket: [vnet_vnetd.c:2009] serv
ice bpcd
09:05:00.422 [21420.756] <2> logconnections: BPCD CONNECT FROM 44.249.132.68.531
87 TO 44.249.2.52.13724 fd = 724
09:05:01.483 [21420.756] <8> async_connect: [vnet_connect.c:1700] getsockopt SO_
ERROR returned 10061 0x274d
09:07:31.748 [21420.756] <8> vnet_vnetd_pbx_c_supported: [vnet_vnetd.c:3367] VN_
REQUEST_PBX_C_SUPPORTED 13 0xd
09:07:32.029 [21420.756] <8> do_vnetd_service: [vnet_connect.c:2006] remote host
supports PBX, but PBX is not running 0 0x0
09:07:32.029 [21420.756] <8> do_vnetd_service: [vnet_connect.c:2042] connect VNE
TD CONNECT FROM 44.249.132.68.53202 TO 44.249.2.52.13724 fd = 748
09:07:32.029 [21420.756] <8> vnet_vnetd_connect_forward_socket_begin: [vnet_vnet
d.c:440] VN_REQUEST_CONNECT_FORWARD_SOCKET 10 0xa

from client(hpux) command not excute ,waiting for rply 

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Re: Can't connec to client (Invalid Error Number)

@venkat25_1 

and I am waiting for client's bpcd log...

Re: Can't connec to client (Invalid Error Number)

bptestbpcd is a server command only.
bpcd log file on the client will show the connection attempt from the master and the connect-back.
On the client, you can run 'bpclntcmd -pn' to test connectivity to the master.

Check on HP-UX client why pbx is not running.
It should be running by default.
NBU will first try to connect to PBX.
If that fails (after Client Connect Timeout), it will try vnetd.
If vnetd connection fails, bpcd wil be tried.

I see TCP error 10061 in bptestbpcd output :
ERROR returned 10061

TCP error is at OS level, causing TCP connection attempt from NBU to fail.
You need to check with OS team.