03-17-2019 11:39 PM
I got the same issue on DAG Duplicate jobs.
Can you please analyse the BPDBM logs as attached.
Thank you
03-17-2019 11:51 PM
Moved to new discussion from https://vox.veritas.com/t5/NetBackup/Duplication-fails-with-database-system-error-220/m-p/401824
@abd_hadi
Please share Job Details from failed duplication job.
It helps if we know which PIDs and timestamps to look for.
03-18-2019 12:23 AM
Hi Marianne,
Thanks for yor fast response,
Herewith attached the Job logs for your kind perusal.
Thank you.
03-18-2019 12:38 AM
Logging level is unfortunately too low. All we see is this:
04:12:19.671 [6856.6684] <16> extend_list_add_files: get_file_rec() error: -1 image: D:\Program Files\Veritas\NetBackup\db\images\dag01\1552000000\ExchangeDB_NEW_1552665792_FULL.f nfiles: 0
04:12:19.671 [6856.6684] <2> bpcr_disconnect_rqst: bpcr received the following message:
04:12:19.671 [6856.6684] <2> bpcr_disconnect_rqst: bpcr received the following message:
04:12:19.702 [6856.6684] <2> process_request: request complete: exit status 220 database system error; query type: 248
Please increase bpdbm logging level to 3 and restart NBU on the master server.
03-18-2019 12:48 AM
I found this TN: https://www.veritas.com/support/en_US/article.100006891
With increased logging level and nbfsd log on Exch client, you should be able to confirm if you have the same issue.
PS:
Any reason why you are still on NBU 7.6?
03-18-2019 06:21 AM
It's good to start a new post on this. The old forum was from 2011.
Please tell us the following.
- NetBackup versions on both client and master server, including any EEBs (patches from Veritas).
- Is master server Windows?
- Exchange version, including CU.
- Does the DAG have an IP? Can you ping it from the master server?