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Re: Netbackup Policy Job not progressing and stuck

05/01/2017 20:35:56 - Info nbjm (pid=6288) starting backup job (jobid=280744) for client ANSDCWINDNS, policy ACTIVEDIRECTORY-DNS, schedule Incremental_Tuesday 05/01/2017 20:35:56 - Info nbjm (pid=6288) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=280744, request id:{14FB786A-3498-4B08-BA0A-C571822F7822}) 05/01/2017 20:35:56 - requesting resource ansdcbaksvr01-hcart-robot-tld-0 05/01/2017 20:35:56 - requesting resource ansdcbaksvr01-hcart-robot-tld-0 05/01/2017 20:35:56 - requesting resource ansdcbaksvr01.andaman.gov.in.NBU_CLIENT.MAXJOBS.ANSDCWINDNS 05/01/2017 20:35:56 - requesting resource ansdcbaksvr01.andaman.gov.in.NBU_POLICY.MAXJOBS.ACTIVEDIRECTORY-DNS 05/01/2017 20:35:56 - granted resource ansdcbaksvr01.andaman.gov.in.NBU_CLIENT.MAXJOBS.ANSDCWINDNS 05/01/2017 20:35:56 - granted resource ansdcbaksvr01.andaman.gov.in.NBU_POLICY.MAXJOBS.ACTIVEDIRECTORY-DNS 05/01/2017 20:35:56 - granted resource D011L4 05/01/2017 20:35:56 - granted resource IBM.ULT3580-TD4.001 05/01/2017 20:35:56 - granted resource ansdcbaksvr01-hcart-robot-tld-0 05/01/2017 20:35:56 - granted resource D048L4 05/01/2017 20:35:56 - granted resource IBM.ULT3580-TD4.000 05/01/2017 20:35:56 - granted resource ansdcbaksvr01-hcart-robot-tld-0 05/01/2017 20:35:59 - begin Parent Job 05/01/2017 20:35:59 - begin Bare Metal Restore: Start Notify Script 05/01/2017 20:35:59 - Info RUNCMD (pid=4784) started 05/01/2017 20:36:00 - Info RUNCMD (pid=4784) exiting with status: 0 Operation Status: 0 05/01/2017 20:36:00 - end Bare Metal Restore: Start Notify Script; elapsed time 0:00:01 05/01/2017 20:36:00 - begin Bare Metal Restore: Bare Metal Restore Save 05/01/2017 20:36:00 - started process bpbrm (pid=8760) 05/01/2017 20:36:06 - collecting BMR information 05/01/2017 20:36:06 - connecting 05/01/2017 20:36:07 - connected; connect time: 0:00:00 05/01/2017 20:36:07 - transfering BMR information to the master server 05/01/2017 20:36:07 - connecting 05/01/2017 20:36:08 - connected; connect time: 0:00:00 05/01/2017 20:36:45 - BMR information transfer successful 05/01/2017 20:36:45 - Info bmrsavecfg (pid=0) done. status: 0: the requested operation was successfully completed 05/01/2017 20:36:45 - end writing Operation Status: 0 05/01/2017 20:36:45 - end Bare Metal Restore: Bare Metal Restore Save; elapsed time 0:00:45 05/01/2017 20:36:45 - begin Bare Metal Restore: Policy Execution Manager Preprocessed

 

Reg above problem happend. How can I resolve this issue.

2 Replies

Re: Netbackup Policy Job not progressing and stuck

Hello,

First we try to understand how BMR backup work.

The BMR enabled policy execute 2 or more jobs default.

1. Parent Job = Phase I : Collect the client configuration (NIC, DISK, Partition etc) using operating system utility   and transfer the configuration to Master server in bundle format.

                       Phase II: After successful transfer, it instruct child job to take system and user data (C:\, D:\) backup.

2. Child job = Child job start to take backup of System and User data backup by sending data to media server.

Issue:

Log:

Feb 24, 2013 11:07:21 PM - started process bpbrm (pid=20263)
Feb 24, 2013 11:07:38 PM - BMR information transfer successful
Feb 24, 2013 11:07:38 PM - end writing
Operation Status: 0

The bundle sent to master server successfully.

Log:

Feb 24, 2013 11:07:38 PM - end Stream Discovery: Bare Metal Restore Save; elapsed time 0:00:18
Feb 24, 2013 11:07:38 PM - begin Stream Discovery: Policy Execution Manager Preprocessed

Cause:

It seems backup stuck to execute the child jobs or child job failed to update the status to parent job.

Suggestion:

Kindly restart the NBU services on client server. Recommend to reboot the client machine and restart the backup.

 

 

 

 

Re: Netbackup Policy Job not progressing and stuck

@NidhinBabu I have moved your post to a new discussion since there is really no point in tagging onto a 4-year-old discussion.

Please tell us if @Tousif's explanation helped you?

If not, please tell us more about your environment and what exactly is happening with parent and child jobs for this BMR backup.