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Re: the wizard could not detect any removable media devices attached to the hosts you selected to sc

netbackup22
Level 4

hello, in my case I use the robot  SL150 is up and drive up but i was used the netbackup to detect it cannot ??

how to troubleshooting whereas i was delete the missing path drive from console NetBackup and when i try to scan nothing appeared !!??? I can be the connectivity between the drive and robot or robot and server backup, please someone help 

3 REPLIES 3

Mike_Gavrilov
Moderator
Moderator
Partner    VIP    Accredited Certified

Could you share following outputs, please?

1)  cat /proc/scsi/scsi

2) /usr/openv/volmgr/bin/scan

 

for this case the troubleshooting :

verify the connectivity between robot and server backup: cabling wrong 

*disconnect and connect cabbages