cancel
Showing results for 
Search instead for 
Did you mean: 

Reasons of drive down

smith_jones
Level 6

Can you please tell me the different reasons\scenarios due to which the drives of the library go down.

Thanks.

4 REPLIES 4

Nicolai
Moderator
Moderator
Partner    VIP   

I could - but I don't think a list of 30 different scenarios will help you.

What are you trying to archive ?

For debuggin drive down issues you need to understand why - SCSI sende key code are of great help, see:

https://en.wikipedia.org/wiki/Key_Code_Qualifier

 

a_la_carte
Level 5

Hi smith_jones,

 

I believe below one single tech-note should be able to address all your queries w.r.t tapes, drives, library and issues with the related stuff.

Just check this one out, if you haven't already.

https://www.veritas.com/support/en_US/article.TECH169477

 

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

First thing to do in order to troubleshoot DOWN drives is to add VERBOSE entry to vm.conf on all media servers, followed by restart of NBU Device Management Service.

NBU device errors will be logged to Windows Event Viewer System and Application logs.

The exact reason why drives are being DOWN'ed will be logged in Application log.

If this is related to status 84 in your other post, you need filer system logs and bptm log on the NBU server configured as NDMP media server.

 

 

mph999
Level 6
Employee Accredited

... only 30 Nicolai ....  ;0)