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Reducing partials

Yuvi
Level 5
Certified

Even after configuring open file backup for the client , i am getting the backup ends with partial code 1,please find below the logs and skipped files,how to resolve it

 

8/22/2012 6:50:49 PM - Warning bpbrm(pid=13624) from client "Client": WRN - can't open file: C:\Program Files\System Center Operations Manager 2007\Health Service State\Health Service Store\edb.log (WIN32 32: The process cannot access the file because it is being used by another process. )
8/22/2012 6:50:51 PM - Warning bpbrm(pid=13624) from client "Client": WRN - can't open file: C:\Program Files\System Center Operations Manager 2007\Health Service State\Health Service Store\edbtmp.log (WIN32 32: The process cannot access the file because it is being used by another process. )
8/22/2012 7:21:37 PM - Warning bpbrm(pid=13624) from client "Client": WRN - can't open object: Shadow Copy Components: (BEDS 0xE000FECB: A failure occurred accessing the backup component document.)
8/22/2012 7:21:40 PM - Warning bpbrm(pid=13624) from client "Client": WRN - can't open object: Shadow Copy Components:\System Service\Event Logs\Event Logs (BEDS 0xE000FEDD: A failure occurred accessing the object list.)
8/22/2012 7:21:40 PM - Warning bpbrm(pid=13624) from client "Client": WRN - can't open object: Shadow Copy Components:\System Service\Windows Management Instrumentation\WMI (BEDS 0xE000FEDD: A failure occurred accessing the object list.)
8/22/2012 7:21:46 PM - Warning bpbrm(pid=13624) from client "Client": WRN - can't open object: System State: (WIN32 -536805685: Unknown error)
8/22/2012 7:21:52 PM - Warning bpbrm(pid=13624) from client "Client": WRN - can't open file: System State:\System Files\System Files (WIN32 -536805667: Unknown error)
8/22/2012 7:21:52 PM - Error bpbrm(pid=13624) from client "Client": ERR - Error encountered while attempting to get additional files for System State:\
8/22/2012 7:21:52 PM - Warning bpbrm(pid=13624) from client "Client": WRN - can't open file: System State:\Registry\Registry (WIN32 -536805667: Unknown error)
8/22/2012 7:21:52 PM - Warning bpbrm(pid=13624) from client "Client": WRN - can't open file: System State:\COM+ Class Registration Database\COM+ REGDB (WIN32 -536805667: Unknown error)
8/22/2012 7:22:09 PM - Info bpbrm(pid=10688) media manager for backup id "Client"_1345640880 exited with status 0: the requested operation was successfully completed
8/22/2012 7:22:11 PM - Info bpbrm(pid=10688) child done, status 1         
8/22/2012 7:22:11 PM - end writing; write time: 00:40:46
the requested operation was partially successful(1)
1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Level 6
Partner    VIP    Accredited Certified

You need to troubleshoot all of them separately...

It should be fine to exclude all edb.log and edbtmp.log files - speak to sysadmin to confirm.

Most of the SCC errors have been seen on this forum and have associated TN's. Some of the errors are solved by VSS updates and/or MS hotfixes, some by NBU patches/updates.
You can search this forum for error messages or else Google (start search with site:symantec.com )

 

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2 REPLIES 2

Marianne
Level 6
Partner    VIP    Accredited Certified

You need to troubleshoot all of them separately...

It should be fine to exclude all edb.log and edbtmp.log files - speak to sysadmin to confirm.

Most of the SCC errors have been seen on this forum and have associated TN's. Some of the errors are solved by VSS updates and/or MS hotfixes, some by NBU patches/updates.
You can search this forum for error messages or else Google (start search with site:symantec.com )

 

Mark_Solutions
Level 6
Partner Accredited Certified

Totally agree with Marianne - Nearly all of those listed are System State related and based on the edb file it looks like this is an exchange server

2003 has lots of VSS issues for which MS has rollup packages - NBU has several fixes so make sure you are up to date allround - if it is a domain controller used a full domain admin account for the NBU Client service

Without more details (NBU versions, O/S versions etc.) it is hard to help further