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Register Instance error

sistemi_gms
Level 1

Hi all,

Master and Media server are Linux.

DB is MSSQL Cluster 2014.

I'm trying to register instance but I get this error (see attached 01.jpg).

I have created a new policy, but I get this error (see attached 02.jpg)

NBSL log shows me that:

0,51216,132,132,1231894,1568197116032,12588,47511457657312,0:,133:NB error code: 1928 NB localized Error text: The credentials for 1 or more instances could not be verified(NBUErrorTranslator.cpp:47),37:NBUErrorTranslator::getErrorDetails(),1
0,51216,132,132,1231895,1568197116032,12588,47511457657312,0:,193:VxUL errCode:61 localizedMessage:Credential validation could not be performed due to an internal error. Error Code: DB-ANAG01\user_backup Error Message: {1}(ApplicationsDataConvertors.cpp:1246),22:getTranslatedMessage(),1
0,51216,132,132,1231896,1568197116846,12588,1205270848,0:,94:NB error code: 25 NB localized Error text: cannot connect on socket(NBUErrorTranslator.cpp:47),37:NBUErrorTranslator::getErrorDetails(),1
0,51216,132,132,1231897,1568197116846,12588,1205270848,0:,168:Error:ClientQueryFacetImpl::populateOutput():#3:../ClientQueryFacetImpl.cpp(458): errNo:25 localizedStr:cannot connect on socket additionalStr:(ExceptionManager.cpp:97),39:ExceptionManager::fillExceptionObject(),1
0,51216,132,132,1231898,1568197116846,12588,1205270848,0:,63:Exception name:NBSLOpException(CORBAExceptionTranslator.cpp:44),43:CORBAExceptionTranslator::getErrorDetails(),1
0,51216,132,132,1231899,1568197116846,12588,1205270848,0:,69:Rethrowing NBSLOpException exception(CORBAExceptionTranslator.cpp:82),43:CORBAExceptionTranslator::getErrorDetails(),1
0,51216,132,132,1231900,1568197116846,12588,1205270848,0:,130:Caught a CORBA exception while loopinguser exception, ID 'IDL:Symantec/NetBackup/SL/NBSLOpException:1.0'(BH_AsyncCollector.cpp:84),30:AsyncCollector_T::handle_input,1

 

Could you help me?

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