Replication Director - Status 156

[MortenSeeberg]

7.5B2 Replication Director on NetApp

I have created my Pools, Storage Units, SLPs and Policy "by the book" :) The client have the NetApp shares mounted, and in the policy I have added 1 client, a Windows 2008R2 client with the 7.5B2 client. All 3 client services are started currently as a domain administrator and that user can access the shares.

Still just as in 7.5B1 I am getting Snapshot 156 errors when running the policy. It does snapshot the volume on the NetApp but the job fails. This also means that optional subsequent SLP steps are not run.

Found this in the client bpfis log:
services: netappfi:Sun Nov 20 2011 22:22:21.042000 <Thread id - 720> WARNING: No credentials found for NETAPP LUN.
22:22:21.042 [1752.720] <2> onlfi_vfms_logf: INF - snapshot services: netappfi: <MSG_ERROR_NO_CREDENTIALS>

22:22:24.917 [1752.720] <32> onlfi_thaw: FTL - VfMS error 11; see following messages:
22:22:24.917 [1752.720] <32> onlfi_thaw: FTL - Fatal method error was reported
22:22:24.917 [1752.720] <32> onlfi_thaw: FTL - vfm_thaw: method: OST_FIM, type: FIM, function: OST_FIM_deport
22:22:24.917 [1752.720] <32> onlfi_thaw: FTL - VfMS method error 3; see following message:
22:22:24.917 [1752.720] <32> onlfi_thaw: FTL - snapshot services: snapshot deport failed: invalid argument(s).

22:22:24.917 [1752.720] <32> onlfi_freeze: FTL - VfMS method error 6; see following message:
22:22:24.917 [1752.720] <32> onlfi_freeze: FTL - snapshot services: snapshot creation failed: provider-private error.
22:22:24.917 [1752.720] <16> bpfis main: FTL - snapshot creation failed, status 156

22:22:39.229 [3964.1840] <16> copy_base_fileset_as_copyno: base state file [C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.ad1.arh.demo_1321824128.0.0] not found
22:22:39.229 [3964.1840] <16> bpfis main: ERR - Error occurred during state files set creation
22:22:39.229 [3964.1840] <2> bpfis Exit: Failed to delete snapreplicapair file [C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.ad1.arh.demo_1321824128.1.0.snapreplicapair] return value[-1]                     error [2] [No such file or directory]
22:22:39.229 [3964.1840] <4> bpfis Exit: Deleting state files from client for id [ad1.arh.demo_1321824128] and copy_number [1]

Not sure where to go from here, snapshotting network volumes is new mans land to me :)

Policy:

Policy Name:       P-NA-Primary

  Policy Type:         MS-Windows
  Active:              yes
  Effective date:      11/20/2011 21:01:51
  Backup network drvs: no
  Collect TIR info:    no
  Mult. Data Streams:  no
  Client Encrypt:      no
  Checkpoint:          no
  Policy Priority:     0
  Max Jobs/Policy:     Unlimited
  Disaster Recovery:   0
  Collect BMR info:    no
  Residence:           netapp01_primary
  Volume Pool:         NetBackup
  Server Group:        *ANY*
  Keyword:             (none specified)
  Data Classification:       -
  Residence is Storage Lifecycle Policy:    yes
  Application Discovery:      no
  Discovery Lifetime:      28800 seconds
ASC Application and attributes: (none defined)

  Granular Restore Info:  no
  Ignore Client Direct:  no
Enable Metadata Indexing:  no
Index server name:  NULL
  Use Accelerator:  no
  HW/OS/Client:  Windows-x64   Windows2008   ad1.arh.demo

  Include:  \\netapp01.arh.demo\Primary_Vol

  Schedule:              Full
    Type:                Full Backup
    Frequency:           every 7 days
    Maximum MPX:         1
    Synthetic:           0
    Checksum Change Detection: 0
    PFI Recovery:        0
    Retention Level:     0 (1 week)
    Number Copies:       1
    Fail on Error:       0
    Residence:           (specific storage unit not required)
    Volume Pool:         (same as policy volume pool)
    Server Group:        (same as specified for policy)
    Residence is Storage Lifecycle Policy:         0
    Schedule indexing:     0
    Daily Windows:

[Marianne]

"Not sure where to go from here"

Please open a Support call for ALL Beta testing issues!

****EDIT****

Before logging the call.... Please disable Windows Open File backup for this client.
I cannots see how VSS snapshot can be used for a network share.

On Master:
Host Properties -> Master Server -> Client Attributes:
Add this Client name, then select Client name
Click on Windows Open File tab
De-select 'Enable Windows Open File Backup for this client"

[MortenSeeberg]

I completely agree, and I challenged this behaviouron the initial Beta call and someone on the call said that it wasnt supposed to do that, and that it would probably be fixed in Beta2, but apparently it isnt.

But disabling globally isnt really the solution I am looking for, what if I want VSS snapshots for the clients local file systems in another policy?

'This is my first time in the Beta program, do I use our "own" support ID for this or is there a special one for testers?

[John_Meaders]

You can use your support ID.  There hasn't been a special ID set up.