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Restore Email Exchange 2010 with NetBackup 7.5.0.6.

Hi all,
 
I have tried to restore an email from NetBackup, but I have error 130 and I can't restore the mail selected.
 
Below the details of errors:
 
 
 
10-feb-2014 15.35.01 - begin Restore
10-feb-2014 15.35.01 - requesting resource @aaaab
10-feb-2014 15.35.01 - granted resource  MediaID=@aaaab;DiskVolume=PureDiskVolume;DiskPool=DP_media-srvrm-01;Path=PureDiskVolume;StorageServer=media-srvrm-01.cogetech.it;MediaServer=media-srvrm-01.cogetech.it
10-feb-2014 15.38.46 - requesting resource @aaaab
10-feb-2014 15.38.46 - granted resource  MediaID=@aaaab;DiskVolume=PureDiskVolume;DiskPool=DP_media-srvrm-01;Path=PureDiskVolume;StorageServer=media-srvrm-01.cogetech.it;MediaServer=media-srvrm-01.cogetech.it
10-feb-2014 15.41.59 - requesting resource @aaaab
10-feb-2014 15.41.59 - granted resource  MediaID=@aaaab;DiskVolume=PureDiskVolume;DiskPool=DP_media-srvrm-01;Path=PureDiskVolume;StorageServer=media-srvrm-01.cogetech.it;MediaServer=media-srvrm-01.cogetech.it
10-feb-2014 15.45.11 - requesting resource @aaaab
10-feb-2014 15.45.12 - granted resource  MediaID=@aaaab;DiskVolume=PureDiskVolume;DiskPool=DP_media-srvrm-01;Path=PureDiskVolume;StorageServer=media-srvrm-01.cogetech.it;MediaServer=media-srvrm-01.cogetech.it
10-feb-2014 15.48.24 - requesting resource @aaaab
10-feb-2014 15.48.24 - granted resource  MediaID=@aaaab;DiskVolume=PureDiskVolume;DiskPool=DP_media-srvrm-01;Path=PureDiskVolume;StorageServer=media-srvrm-01.cogetech.it;MediaServer=media-srvrm-01.cogetech.it
10-feb-2014 15.51.36 - end Restore; elapsed time 0:16:35
system error occurred  (130)
 
 
 
I have searched the error in the your community and I have found a best solution in this link:
http://www.symantec.com/business/support/index?page=content&id=TECH181190
 
My ask is there are different troubloshooting within rebooting whenever the server. I prefer write here and not to contact Microsoft TechNet.
 
Thank you.
 
Regards,
Daniele
 
1 Reply
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When you looked at the

When you looked at the Microsoft Exchange Writer, did you find that it was in a "Waiting for completion" state? If so, rebooting is one option and is also recomended by Microsoft. In this TechNet Article though, it also mentions finding the event related to the service and restarting the process or service:

open Event Viewer as described in the "Open Event Viewer and view events related to VSS" section and look for events related to the service or process that hosts the writer. If necessary, restart the service or process, and retry the operation.

If for some reason that still doesnt work then you will have to reboot.