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Restore Failed

wannawin
Level 6

Hello Team.

Master server NBU version: 7.1.0.4

Master OS : linux

client NBU version: 7.1

client OS version: windows 2003

This is a full os restore

We create one DR master server and Three windows client server. I did netbackup catalog recovery that was completed successfully.

Now Full Windows OS full restore completed successfully.

But when i tried to restore another server the restore of C:\ and E:\ completed successfully but restore of system state failed with below error..

 

FYI,

06/30/2013 04:51:01 - begin Restore

06/30/2013 04:51:02 - number of images required: 1

06/30/2013 04:51:02 - media needed: HS0994

06/30/2013 04:51:36 - restoring from image hqsa1102-brn_1372083641

06/30/2013 04:51:37 - Info bpbrm (pid=30228) DR-SRVNEWHW2 is the host to restore to

06/30/2013 04:51:37 - Info bpbrm (pid=30228) telling media manager to start restore on client

06/30/2013 04:51:37 - Info bpbrm (pid=30228) spawning a brm child process

06/30/2013 04:51:37 - Info bpbrm (pid=30228) child pid: 30244

06/30/2013 04:51:37 - connecting

06/30/2013 04:51:37 - Info bptm (pid=30236) Waiting for mount of media id HS0994 (copy 1) on server usnbub5500.

06/30/2013 04:51:37 - started process bptm (pid=30236)

06/30/2013 04:51:37 - mounting HS0994

06/30/2013 04:51:38 - Info bptm (pid=30236) INF - Waiting for mount of media id HS0994 on server usnbub5500 for reading.

06/30/2013 04:51:38 - Info bpbrm (pid=30244) start tar on client

06/30/2013 04:51:42 - Info tar (pid=4536) Restore started.

06/30/2013 04:51:42 - connected; connect time: 0:00:00

06/30/2013 04:51:37 - requesting resource HS0994

06/30/2013 04:51:37 - granted resource  HS0994

06/30/2013 04:51:37 - granted resource  IBM.ULT3580-TD4.000

06/30/2013 04:52:19 - mounted HS0994; mount time: 0:00:42

06/30/2013 04:52:19 - Info bptm (pid=30236) HS0994

06/30/2013 04:52:19 - Info bptm (pid=30236) INF - Waiting for positioning of media id HS0994 on server usnbub5500 for reading.

06/30/2013 04:52:19 - positioning HS0994 to file 69

06/30/2013 04:53:24 - positioned HS0994; position time: 0:01:05

06/30/2013 04:53:24 - begin reading

06/30/2013 04:53:26 - Warning bpbrm (pid=30244) from client DR-SRVNEWHW2: WRN - error writing object: System State:\

06/30/2013 04:53:26 - Warning bpbrm (pid=30244) from client DR-SRVNEWHW2: WRN - error writing byte: 0

06/30/2013 04:53:26 - Warning bpbrm (pid=30244) from client DR-SRVNEWHW2: WRN - desired byte count: 64000

06/30/2013 04:53:26 - Warning bpbrm (pid=30244) from client DR-SRVNEWHW2: WRN - actual byte count: 72

06/30/2013 04:53:27 - Error bpbrm (pid=30244) socket read failed: errno = 104 - Connection reset by peer

06/30/2013 04:53:27 - Info bpbrm (pid=30228) sending message to media manager: STOP RESTORE hqsa1102-brn_1372083641

06/30/2013 04:53:27 - Error bptm (pid=30241) cannot write data to socket, Connection reset by peer

06/30/2013 04:53:27 - Error bptm (pid=30241) The following files/folders were not restored:

06/30/2013 04:53:27 - Error bptm (pid=30241) UTF - /System State/System Files/System Files

06/30/2013 04:53:27 - Error bptm (pid=30241) UTF - /System State/Registry/

06/30/2013 04:53:27 - Error bptm (pid=30241) UTF - /System State/Registry/Registry

06/30/2013 04:53:28 - Error bptm (pid=30241) UTF - /System State/COM+ Class Registration Database/

06/30/2013 04:53:28 - Error bptm (pid=30241) UTF - /System State/COM+ Class Registration Database/COM+ REGDB

06/30/2013 04:53:28 - Info bpbrm (pid=30228) media manager for backup id hqsa1102-brn_1372083641 exited with status 150: termination requested by administrator

06/30/2013 04:53:28 - restored from image hqsa1102-brn_1372083641; restore time: 0:01:52

06/30/2013 04:53:28 - Warning bprd (pid=30126) Restore must be resumed prior to first image expiration on Sun 25 Aug 2013 09:20:41 AM CDT

06/30/2013 04:53:28 - end Restore; elapsed time 0:02:27

Failed to get status code information (2826)

I explore Google but no LUCK.

2 REPLIES 2

Nicolai
Moderator
Moderator
Partner    VIP   

Please consider :

http://www.symantec.com/docs/TECH87810

http://www.symantec.com/docs/TECH56473

Also ensure that the OS you are overwriting is the same version (bit depth or Windows edition (e.g. Data center/standard/core).

The Windows command "systeminfo" is a good tool for retrieving such info.

wannawin
Level 6

Hi Nic.

 

OS version, windows edition are same ... all looks good.

but when i started system state backup it failed after writin same amount of Kb everytime...