Restore NDMP with 2 tapes fails...

[Marcio_Almeida]

Hi Guys...

I have one problem with NDMP restore with 2 tapes....

The first tape restores normally, but when the second tape is loaded, simply to restore and restored file does not grow anymore.

The same problems occurs with others restores NDMP.

See the Job Details Active Monitor:

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25/04/2013 09:37:47 - begin Restore
25/04/2013 09:37:47 - 1 images required
25/04/2013 09:37:47 - media 502279 required
25/04/2013 09:37:47 - media 502237 required
25/04/2013 09:37:51 - restoring image xxxx90_1262397601
25/04/2013 09:37:51 - Info bpbrm(pid=5372) telling media manager to start restore on client     
25/04/2013 09:37:52 - Info bpbrm(pid=1392) start tar32 on client         
25/04/2013 09:37:52 - Info tar32(pid=5876) Restore started.           
25/04/2013 09:37:52 - connected
25/04/2013 09:37:52 - requesting resource 502237
25/04/2013 09:37:53 - Info bptm(pid=5152) Waiting for mount of media id 502237 (copy 1) on server xxxx09.
25/04/2013 09:37:53 - started process bptm (5152)
25/04/2013 09:37:53 - mounting 502237
25/04/2013 09:37:53 - Info bptm(pid=5152) INF - Waiting for mount of media id 502237 on server xxxx09 for reading.
25/04/2013 09:37:53 - granted resource 502237
25/04/2013 09:37:53 - granted resource HP.ULTRIUM2-SCSI.003
25/04/2013 09:38:38 - mounted; mount time: 00:00:45
25/04/2013 09:38:38 - Info bptm(pid=5152) 502237            
25/04/2013 09:38:38 - Info bptm(pid=5152) INF - Waiting for positioning of media id 502237 on server xxxx09 for reading.
25/04/2013 09:38:38 - positioning 502237 to file 14
25/04/2013 09:40:04 - positioned 502237; position time: 00:01:26
25/04/2013 09:40:04 - begin reading
25/04/2013 09:40:05 - Info bpbrm(pid=5372) sending media manager msg: CONTINUE RESTORE       
25/04/2013 10:20:46 - Info bptm(pid=5152) Waiting for mount of media id 502279 (copy 1) on server xxxx09.
25/04/2013 10:20:46 - started process bptm (5152)
25/04/2013 10:20:46 - mounting 502279
25/04/2013 10:20:46 - Info bptm(pid=5152) INF - Waiting for mount of media id 502279 on server xxxx09 for reading.
25/04/2013 10:20:46 - current media 502237 complete, requesting next resource HP.ULTRIUM2-SCSI.003:502279
25/04/2013 10:20:46 - granted resource 502279
25/04/2013 10:20:46 - granted resource HP.ULTRIUM2-SCSI.002
25/04/2013 10:21:49 - mounted; mount time: 00:01:03
25/04/2013 10:21:49 - Info bptm(pid=5152) 502279            
25/04/2013 10:21:49 - Info bptm(pid=5152) INF - Waiting for positioning of media id 502279 on server xxxxf09 for reading.
25/04/2013 10:21:49 - positioning 502279 to file 1
25/04/2013 10:21:49 - positioned 502279; position time: 00:00:00
25/04/2013 10:21:49 - Info bpbrm(pid=5372) sending media manager msg: CONTINUE RESTORE     

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Any Idea?

The problem is on Netbackup or Netapp?

Master server: Windows 2008 Server

NBU: 7.1

File: 170GB.

Thanks!

[Marcio_Almeida]

See the ndmpagent log:

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00:59:05.052 NDMP_LOG_NORMAL 0 RESTORE: Media error on tape read.PID:5892 File ID:134
00:59:05.052 NDMP_LOG_NORMAL 0 RESTORE: RESTORE IS ABORTEDPID:5892 File ID:134
00:59:05.551 received DATA_HALTED reason = 4 (NDMP_DATA_HALT_CONNECT_ERROR)PID:5892 File ID:134
00:59:05.551 NDMP_LOG_NORMAL 0 Connection or IO Error.PID:5892 File ID:134
00:59:05.551 received MOVER_HALTED reason = 5 (NDMP_MOVER_HALT_MEDIA_ERROR)PID:5892 File ID:134
00:59:05.551 NDMP_LOG_NORMAL 0 MoveletInput: Media Error.PID:5892 File ID:134
00:59:05.957 Records 2041813 KbytesThisPath 128634219 KbytesThisFragment 1227555PID:5892 File ID:134
00:59:05.957 [Error] NDMP restore failed from path /vol/unix_tjdf226_back/tjdf226_backPID:5892 File ID:134
00:59:06.908 Read all pathsPID:5892 File ID:134
00:59:06.908 Operations to do = 1 Successful operations = 0PID:5892 File ID:134
00:59:06.908 Sending EXIT STATUS 5: the restore failed to recover the requested filesPID:5892 File ID:134
00:59:12.150 NDMP Agent program exiting, status = 5, pid = 5892.5704PID:5892 File ID:134

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Media Error?????

[RamNagalla]

received MOVER_HALTED reason = 5 (NDMP_MOVER_HALT_MEDIA_ERROR)

is that tape Drive directly connected to the Filer?

please try to verify the image from GUI->catalog once to see how it goes..

see if this discussion helps to you

https://www-secure.symantec.com/connect/forums/nbu-7103-inconsistent-failures-84-ndmp-backups-netapp