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Restore error

ontheark
Level 2
Certified

Hi All,

 

I have an issue with restore of data backed up to a DD Boost device.

 

We have two media servers (eg. mediasr1 & mediasr2) on which the same DDboost device is configured. On mediasr1 the DDBoost device is configured over FC & on mediasr2 the DDBoost device is configured over IP (10G). From both the media servers that backups are working fine.

However when trying to restore the images backed using mediasr1 (over FC) through the mediasr2 (over IP) we receive the following error:

 

07/01/2014 14:44:23 - begin Restore
07/01/2014 14:44:24 - restoring from image cdcumediasr6_1404202083
07/01/2014 14:44:24 - Warning bprd (pid=21297) Restore must be resumed prior to first image expiration on Tue 08 Jul 2014 01:38:03 PM IST
07/01/2014 14:44:24 - end Restore; elapsed time 0:00:01
07/01/2014 14:44:24 - requesting resource @aaaax
07/01/2014 14:44:24 - Error nbjm (pid=8315) NBU status: 2107, EMM status: Requested media server does not have credentials or is not configured for the storage server
07/01/2014 14:44:24 - Error nbjm (pid=8315) NBU status: 2107, EMM status: Requested media server does not have credentials or is not configured for the storage server
allocation failed  (10)

 

Would like to know if this is possible or there's any missing configuration?

Also have confirmed that the data backed up from other 10G media servers are successfully getting restored from mediasr2.

 

Thanks,

Abhay.

1 REPLY 1

RamNagalla
Moderator
Moderator
Partner    VIP    Certified

Duplicate to 

https://www-secure.symantec.com/connect/forums/recovery-issue-0