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Restore failed when restoring to location (works when i restore locally)

ajc1700
Not applicable

11:36:25 4/6/2016: Restore Started

11:36:34 (19026.xxx) Restore job id 19026 will require 1 image.
11:36:34 (19026.xxx) Media id 000010 is needed for the restore.
11:36:34 (19026.xxx) Media id 000028 is needed for the restore.
11:36:34 (19026.xxx) Media id 000007 is needed for the restore.

11:36:39 (19026.001) Restoring from copy 1 of image created 6/6/2015 12:22:29 AM from policy Windows_Servers
11:36:46 (19026.001) INF - If Media id 000028 is not in a robotic library administrative interaction may be required to satisfy this mount request.
11:36:48 (19026.001) INF - Waiting for mount of media id 000028 on server fsbabackup for reading.
11:36:54 (19026.001) INF - TAR STARTED 9944
11:37:49 (19026.001) INF - Waiting for positioning of media id 000028 on server fsbabackup for reading.
11:38:53 (19026.001) INF - Beginning restore from server fsbabackup to client fsbabackup.
11:39:15 (19026.001) TAR - E:\Data\Common\Inactive Exchanges.xls
11:39:15 (19026.001) WRN - can't create file: E:\Data\Common\Inactive Exchanges.xls (WIN32 21: The device is not ready. )
11:39:15 (19026.001) INF - TAR EXITING WITH STATUS = 0
11:39:15 (19026.001) INF - TAR RESTORED 0 OF 1 FILES SUCCESSFULLY
11:39:15 (19026.001) INF - TAR KEPT 0 EXISTING FILES
11:39:15 (19026.001) INF - TAR PARTIALLY RESTORED 0 FILES
11:39:18 (19026.001) Status of restore from copy 1 of image created 6/6/2015 12:22:29 AM = the restore failed to recover the requested files

11:39:27 (19026.xxx) INF - Status = Restore error.

1 REPLY 1

Michael_G_Ander
Level 6
Certified

WRN - can't create file: E:\Data\Common\Inactive Exchanges.xls (WIN32 21: The device is not ready. ), could be a permission issue, even if that is usually WIN32 5

Thinking the E:\ drive might be mounted readonly on the client

Other than that the best bet is to look into the security settings/logs together with system administrator of the client

 

The standard questions: Have you checked: 1) What has changed. 2) The manual 3) If there are any tech notes or VOX posts regarding the issue