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Restore failure - "Could not open event Global\NetBackup BPBRM Media Ready Event 1872, The system cannot find the file specified"

jonnyguitar
Level 4

Hi everyone

I'm having problems with a restore failing with error number 2826.

The error in the problem report is "Could not open event Global\NetBackup BPBRM Media Ready Event 1872, The system cannot find the file specified".

Any ideas would be useful.  Thanks

2 REPLIES 2

Marianne
Level 6
Partner    VIP    Accredited Certified

Tell us more about this restore...

What type of restore? Normal restore from filesystem backup or database backup?

Are you restoring back to same or different client?

Is original media server that performed the backup available?

Explanation of status 2826:

 

NetBackup status code: 2826
Message: Master server failed to connect to backup restore manager on media
server for restore
Explanation: A process on the master server cannot connect to a process on a
host on the network. This error occurs when the process tries to initiate
communication with the server that has the storage unit. This problem can occur
during a restore in either a single or a multiple server configuration.
RecommendedAction: Try the following possible solution in the order presented:
■ From the master server, ping the master and all media servers by using the
host names in the storage unit configuration.
■ From each of the media servers, ping the master server by using the name that
is specified in the NetBackup server list. On a UNIX or Linux server, this master
is the first SERVER entry in the bp.conf file. On a Windows server, the master
is designated on the Servers tab in the Master Server Properties dialog box.
■ Check that all services are running on the media server.

 

jonnyguitar
Level 4

Thanks Marianne.  In end I fixed the issue by reconnecting the library!