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Restore from Oracle Intelligent Backup

Mahmoud_Moussa
Level 5
Partner

Dear All , 

   Please I'm trying to connect using the Backup / Archive GUI from the database client to access the backed up list 
It asks for credentials which when I use the same credentials it gives me error

unable to connect to the service name

Eventhough I used the same credentials the same users which haveSYSDBA previlige

Please , can any help ?

 

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1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Level 6
Partner    VIP    Accredited Certified
The error is about the Oracle Listener. Check with dba that the listener is up and running.

View solution in original post

5 REPLIES 5

RiaanBadenhorst
Level 6
Partner    VIP    Accredited Certified

Hi,

 

Review the note https://support.symantec.com/en_US/article.TECH138675.html and troubleshoot further.

 

Marianne
Level 6
Partner    VIP    Accredited Certified

Or let dba use good old rman....

Mahmoud_Moussa
Level 5
Partner

Thanks a lot for your answers 

I will check with the dba to use the old rman 

however at the same time I will continue try to troubleshoot this problem 
Hopefully I will be able to fix it

Wish me luck 

Marianne
Level 6
Partner    VIP    Accredited Certified
The error is about the Oracle Listener. Check with dba that the listener is up and running.

Mahmoud_Moussa
Level 5
Partner

The database wasn't online when I tried to login to it

the DBA should have been opened and mounted for the netbackup to be able to login to using the sys user 

Thanks for your answer Marianne