09-28-2014 11:09 PM
Hi All,
Backup is failing with error code 2826 and 41. I have increased the timeout limit to 3600S but still Restore is failing.
It seems that restore is going in hung state for some time and fail with Timeout error.
master server windows 2003 and netbackup version 7.1
client server Linux and netbackup version 7.1
Logs details:
9/26/2014 4:19:55 PM - Info bpbrm(pid=15052) child done, status 41
9/26/2014 4:19:55 PM - Info bpbrm(pid=15052) sending message to media manager: STOP RESTORE auvxxxxxxx_1411550499
9/26/2014 4:19:56 PM - Error bptm(pid=732) The following files/folders were not restored:
9/26/2014 4:19:56 PM - Error bptm(pid=732) UTF - /xxxxxxxxxxxx
9/26/2014 4:19:56 PM - Error bptm(pid=732) UTF - /xxxxxxxxxxxx
9/26/2014 4:19:56 PM - Error bptm(pid=732) UTF - /xxxxxxxxxxxx
9/26/2014 4:19:56 PM - Error bptm(pid=732) UTF - /xxxxxxxxxxxx
9/26/2014 4:19:56 PM - Error bptm(pid=732) more than 10 files were not restored, remaining ones are shown in the progress log.
9/26/2014 4:19:56 PM - Info bpbrm(pid=15052) media manager for backup id auvxxxxxx_1411550499 exited with status 150: termination requested by administrator
9/26/2014 4:19:56 PM - restored image auvxxxxxx_1411550499 - (network connection timed out(41)); restore time 01:04:15
9/26/2014 4:19:56 PM - Warning bprd(pid=6812) Restore must be resumed prior to first image expiration on 10/25/2014 8:21:39 PM
9/26/2014 4:19:57 PM - end Restore; elapsed time: 01:05:00
invalid error number(2826)
Thanks in Advance!!
Solved! Go to Solution.
11-05-2014 07:56 PM
09-28-2014 11:23 PM
does it failing immediatly the job start or after reading/writing some data ?
apporxmatly how much of data you are trying to restore?
did you increase the timeout value for media server of client?
if the restore is triggred from Mater server, attache the restore log this post
default restore log location /usr/openv/netbackup/logs/user_ops/<user_id>/logs
user_id is the one the ID which is used to trigger the restore...
09-28-2014 11:55 PM
No It is not faling immediately It writes some data then it will fail. Apprximately 40GB trying to restore. Media and Master server is same and timeout limit is 3600Sec.
Please find attachment for logs.09-29-2014 12:12 AM
So, your second attempt (resume) was successful.
62 out of 63 files were restored, 1 file was kept because you chose not to overwrite existing files.
If you are still experiencing issues, ensure all of these log folders exist before you start another restore:
On media server: bptm and bpbrm
On client: bpcd and tar
09-30-2014 08:37 PM
Hi Marianne,
Still I am facing same issue. Please find attached logs.
11-05-2014 07:56 PM