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Restore must be resumed prior to first image expiration

sheriff_e47
Level 5
Partner Accredited

Hi,

I have this messages:

2/22/2014 10:25:21 - begin Restore
12/22/2014 10:25:21 - number of images required: 1
12/22/2014 10:25:21 - media needed: HQ0595
12/22/2014 10:42:25 - Warning bprd (pid=391) Restore must be resumed prior to first image expiration on Sun Jan 11 09:24:07 2015
12/22/2014 10:42:25 - end Restore; elapsed time 0:17:04
the restore failed to recover the requested files (5)

I have checked the same case articles about this, but I still dont get the solution.

Please help anybody, what seems to be the problem here?

 

Thanks & Regards,

1 ACCEPTED SOLUTION

Accepted Solutions

sheriff_e47
Level 5
Partner Accredited

Hi All,

I have found the solution here

http://www.symantec.com/business/support/index?page=content&id=TECH32332

It happened that the /usr/openv/netbackup/bin/tar binary if this client was missing, so I copied the tar file from another working client. Now it can restore again. Thank you very much

 

 

 

View solution in original post

16 REPLIES 16

sheriff_e47
Level 5
Partner Accredited

FYI,

- This NBU running on Solaris 10 OS and this is the very first time I perform restore on this media server.

- Media server is client server as well

Marianne
Moderator
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It seems restore got stuck at 'media needed ... ' and then timed out. Actual restore process and media mount was never attempted. I have seen this when bprd process got hung on master server. Please try to stop NBU. Use bpps to ensure all processes/daemons are stopped. Before starting NBU again, create log folders under netbackup/logs: On master: bprd On media server: bpbrm and bptm Try the restore again after starting NBU. If stuck at 'media needed' for more than 2 minutes, please run bpps on the master and post output.

sheriff_e47
Level 5
Partner Accredited

Hi Marianne,

Ok thanks for your suggestion. But, since there's 2 important backup policies are still running, I will try to stop the NBU and create those folders after they are completed.

Thanks

Nicolai
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The "Restore must be resumed prior to first image expiration on Sun Jan 11 09:24:07 2015" simply mean that the restore did not go well, and that the restore must be performed before "Jan 11 2015" because that is the day the backup expire. You can't restore a backup that is expired.

Marianne
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In the meantime, run bpps | grep bprd This will show us current and hung bprd processes. If no restores or user backups are running, there should only be one bprd with PPID of 0.

sheriff_e47
Level 5
Partner Accredited

Here the output

root@backupprd # ./bpps | grep bprd
    root   854     1   0   Mar 27 ?          72:15 /usr/openv/netbackup/bin/bprd
root@backupprd #

sheriff_e47
Level 5
Partner Accredited

Hi Marianne,

I have stop/start NBU, create the log folders, and start restore again. But, it still the same. Here I attach the bpps output. Please share your analysis. Thanks

sheriff_e47
Level 5
Partner Accredited

Hi Nicolai,

Thanks for the explanation. Btw, is there a way to extend the expiration date of the image? Please your advice. Thanks

 

 

 

Nicolai
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Yes - you can use the bpexpdate command to extend (or delete) the backup. So be carefull with that command

/usr/openv/netbackup/bin/admincmd/bpexpdate -recalculate -backupid acme_0988403420 -d 10/31/2016

The command above will extend the backup lifetime to 31/10/2016. However if specify a time in the past you expire the backup.

Hope this clarify

 

Marianne
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root 8688 1 0 16:40:01 ? 0:00 bprd -dontfork -mpxmain This one is the culprit. The process goes into a hang state. I have only seen this where FORCE_RESTORE.... entry is in place. Normally killing this process and retry of the restore gets the restore going.

sheriff_e47
Level 5
Partner Accredited

Hi,

I've tried to kill the "bprd -dontfork -mpxmain" process and resume the restore, but still no response. It seems stuck or something.

I have rebooted the mediaserver (master=media=client) too, and performed the restore, but it still the same.

 

Here the bp.conf fyi:

root@backupprd # cat /usr/openv/netbackup/bp.conf
SERVER = backupprd
CLIENT_NAME = backupprd
EMMSERVER = backupprd
VXDBMS_NB_DATA = /usr/openv/db/data
CLIENT_CONNECT_TIMEOUT = 21600
CLIENT_READ_TIMEOUT = 21600
BPSTART_TIMEOUT = 21600
BPEND_TIMEOUT = 21600
ALLOW_MEDIA_OVERWRITE = DBR
ALLOW_MEDIA_OVERWRITE = TAR
ALLOW_MEDIA_OVERWRITE = CPIO
ALLOW_MEDIA_OVERWRITE = ANSI
ALLOW_MEDIA_OVERWRITE = AOS/VS
ALLOW_MEDIA_OVERWRITE = MTF1
ALLOW_MEDIA_OVERWRITE = RS-MTF1
ALLOW_MEDIA_OVERWRITE = BE-MTF1
MEDIA_SERVER = mediaprd
MEDIA_SERVER = mediand1
MEDIA_SERVER = backupprd
SERVER_CONNECT_TIMEOUT = 21600
JOB_PRIORITY = 0 0 90000 90000 90000 90000 85000 85000 80000 80000 80000 80000 75000 75000 70000 70000 50000 50000 0 0 0 0 0 0
USEMAIL = PamungkasBasis@pertamina.com,ikomang.jayadi@pertamina.com
REQUIRED_INTERFACE = backupprd
SERVER_SENDS_MAIL = YES
FORCE_RESTORE_MEDIA_SERVER = backupprd mediand1

 

So, what do you think the issue here? Thanks

sheriff_e47
Level 5
Partner Accredited

Hi,

I have edited the bp.conf and here the result. but, still problem

12/24/2014 17:48:32 - begin Restore
12/24/2014 17:48:33 - number of images required: 1
12/24/2014 17:48:33 - media needed: HQ0661
12/24/2014 17:48:36 - restoring from image backupprd_1419395513
12/24/2014 17:48:36 - connecting
12/24/2014 17:48:36 - Error bpbrm (pid=11199) client backupprd didn't start
12/24/2014 17:48:36 - requesting resource HQ0661
12/24/2014 17:48:37 - granted resource  HQ0661
12/24/2014 17:48:37 - granted resource  HP.ULTRIUM5-SCSI.000
12/24/2014 17:48:43 - restored from image backupprd_1419395513; restore time: 0:00:07
12/24/2014 17:48:43 - Warning bprd (pid=11139) Restore must be resumed prior to first image expiration on Wed Jan 07 11:31:53 2015
12/24/2014 17:48:44 - end Restore; elapsed time 0:00:12
the restore failed to recover the requested files (5)

 

sheriff_e47
Level 5
Partner Accredited

Hi Marianne,

I have tried to kill "bprd -dontfork -mpxmain" process and resume the restore, but it still the same. I have rebooted the server too, but it still problem.

sheriff_e47
Level 5
Partner Accredited

Hi All,

I have found the solution here

http://www.symantec.com/business/support/index?page=content&id=TECH32332

It happened that the /usr/openv/netbackup/bin/tar binary if this client was missing, so I copied the tar file from another working client. Now it can restore again. Thank you very much

 

 

 

Nicolai
Moderator
Moderator
Partner    VIP   

Thanks providing the resolution to the issue.

I am having an issue trying to restore despite a future expiration date:

bprd Restore must be resumed prior to first image expiration on Mon 18 Jan 2038 10:14:06 PM EST

I am getting error 2808 as well.  Any thoughts on how to diag and correct?  The articlein the link is dead as it references symantec.