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Restored successfully a VM but wont boot

XTREM1337
Level 4

Netbackup 7.1

Vshpere 5

 

I have no error in my backup log, everything is successfully. I had to restore a VM and the restore was succesfully. I booted up the restored VM but I've got an error "system disk error, No OS found"...

I was reading  that the vsphere 5 was incompatible with netbackup 7.1 and that I should patch my Netbackup to 7.1.0.4. I patched my Netbackup and I've got the same issue...I restored the VM but no OS found...

 

What can I do to restore my VM and boot up succesfully?

 

Thank for your help

1 ACCEPTED SOLUTION

Accepted Solutions

StefanosM
Level 6
Partner    VIP    Accredited Certified
5 REPLIES 5

Dyneshia
Level 6
Employee

Are you running vsphere 5.1 ?  If so please see :

 

DOCUMENTATION: Support for NetBackup 7.x in virtual environments (updated December 17, 2012).
 http://symantec.com/docs/TECH127089

 

StefanosM
Level 6
Partner    VIP    Accredited Certified

what method you use for the restore? from SAN or nbd?

If you use SAN restore, change it to nbd or hotadd

http://www.symantec.com/business/support/index?page=content&id=TECH184918

Also check

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=202148...

XTREM1337
Level 4

Thanks for the hint, I'll try it.

 

I'll let you know

Mark_Solutions
Level 6
Partner Accredited Certified

If your Media Server (VMWare backup host) is Windows 2008 then make sure the VMWare LUNS mapped to it as set as "online" (no signatures or anything like that, just online)

By default they are set as off line and will cause your error - nbd restores will work.,

If you set them as online a restore via the SAN should work

StefanosM
Level 6
Partner    VIP    Accredited Certified

yes,yes,yes

this caused me big trouble in the past. I think that only 2008 Enterprise server has the LUNs off line. The standard server does not, but I may be wrong.