05-17-2012 09:48 AM
Hello,
We installed new media server:
NBU version 7.1
OS: AIX 7
Robot: ACS.
But we have a problem, when the inventory finish at the end of process always display this:
Queried volume list has no entries
Someones knows where is the error?
Solved! Go to Solution.
05-17-2012 09:08 PM
Looks like Volume Access Control has been enabled on ACSLS.
Speak to ACSLS admin to add new media server.
ACSLS manual can be found here: http://docs.oracle.com/cd/E19775-01/AEMupdate/AEMupdate.pdf
See chapter 5 - Access Control.
05-17-2012 12:17 PM
Please show output of these commands on new media server:
/usr/openv/volmgr/bin/tpconfig -l
/usr/openv/volmgr/bin/vmoprcmd -d
/usr/openv/netbackup/bin/bpps -x
If all output looks fine, we will look at robtest output to verify that media server can query volumes/tapes on ACSLS.
05-17-2012 02:18 PM
Thanks a lot.
Everything looks fine, as you can see in the output
root@mediaserver:/usr/openv/volmgr/bin:=>/usr/openv/volmgr/bin/tpconfig -l
Device Robot Drive Robot Drive Device
Type Num Index Type DrNum Status Comment Name Path
robot 1 - ACS - - - - speges02
drive - 0 hcart3 - UP - STK.T10000B.000 /dev/rmt0.1 ACS=0, LSM=0, PANEL=1, DRIVE=1
drive - 1 hcart3 - DOWN Tiene problemas STK.T10000B.006 /dev/rmt1.1 ACS=0, LSM=2, PANEL=1, DRIVE=4
drive - 2 hcart3 - UP - STK.T10000B.007 /dev/rmt10.1 ACS=0, LSM=0, PANEL=1, DRIVE=2
drive - 3 hcart3 - UP - STK.T10000B.011 /dev/rmt11.1 ACS=0, LSM=2, PANEL=1, DRIVE=5
drive - 4 hcart3 - DOWN bad, solo ges03 STK.T10000B.012 /dev/rmt12.1 ACS=0, LSM=3, PANEL=1, DRIVE=8
drive - 5 hcart3 - UP - STK.T10000B.014 /dev/rmt13.1 ACS=0, LSM=3, PANEL=1, DRIVE=10
drive - 6 hcart3 - UP - STK.T10000B.010 /dev/rmt14.1 ACS=0, LSM=2, PANEL=1, DRIVE=3
drive - 7 hcart3 - DOWN 17 ene Bad drive STK.T10000B.008 /dev/rmt15.1 ACS=0, LSM=0, PANEL=1, DRIVE=6
drive - 8 hcart - UP - STK.T9940B.001 /dev/rmt16.1 ACS=0, LSM=2, PANEL=1, DRIVE=7
drive - 9 hcart3 - UP - STK.T10000B.013 /dev/rmt17.1 ACS=0, LSM=3, PANEL=1, DRIVE=9
drive - 10 hcart3 - UP - STK.T10000B.009 /dev/rmt18.1 ACS=0, LSM=1, PANEL=1, DRIVE=2
drive - 11 hcart3 - UP - STK.T10000B.002 /dev/rmt2.1 ACS=0, LSM=0, PANEL=1, DRIVE=5
drive - 12 hcart - DISABL - STK.9840.001 /dev/rmt3.1 ACS=0, LSM=2, PANEL=1, DRIVE=2
drive - 13 hcart3 - DOWN - STK.T10000B.001 /dev/rmt4.1 ACS=0, LSM=0, PANEL=1, DRIVE=3
drive - 14 hcart3 - DOWN Bad, ges03OK STK.T10000B.005 /dev/rmt5.1 ACS=0, LSM=1, PANEL=1, DRIVE=6
drive - 15 hcart - UP - STK.T9940B.000 /dev/rmt6.1 ACS=0, LSM=2, PANEL=1, DRIVE=6
drive - 16 hcart3 - UP - STK.T10000B.003 /dev/rmt7.1 ACS=0, LSM=0, PANEL=1, DRIVE=7
drive - 17 hcart3 - UP - STK.T10000B.004 /dev/rmt8.1 ACS=0, LSM=1, PANEL=1, DRIVE=3
drive - 18 hcart - DISABL - STK.9840.000 /dev/rmt9.1 ACS=0, LSM=2, PANEL=1, DRIVE=1
root@mediaserver:/usr/openv/volmgr/bin:=>/usr/openv/netbackup/bin/bpps -x
NB Processes
------------
root 6095044 1 0 08:37:54 - 0:00 /usr/openv/netbackup/bin/bpcompatd
root 7340230 1 0 08:37:53 - 0:00 /usr/openv/netbackup/bin/bpcd -standalone
root 11993140 1 0 08:37:55 - 0:01 /usr/openv/netbackup/bin/nbsvcmon
root 14483704 1 0 08:37:53 - 0:00 /usr/openv/netbackup/bin/vnetd -standalone
root 17104994 1 0 08:37:54 - 0:08 /usr/openv/netbackup/bin/nbsl
root 17432800 1 0 08:37:54 - 0:06 /usr/openv/netbackup/bin/nbrmms
MM Processes
------------
root 4194392 1 0 08:37:53 - 0:00 /usr/openv/volmgr/bin/ltid
root 12058646 19398888 0 08:38:05 - 0:21 acsssi 13741
root 15466518 1 0 08:37:54 - 0:01 vmd
root 19398888 4194392 0 08:37:57 - 0:00 acsd
root 22216822 19398888 0 08:38:00 - 0:00 acssel -s 13740
root 22544480 4194392 0 08:37:59 - 0:00 avrd
Shared Symantec Processes
-------------------------
root 11075632 1 0 May 16 - 0:00 /opt/VRTSpbx/bin/pbx_exchange
I made a robtest, from media server but the ms can't display anything with the command qvol XXXXXX.
Looks like the media server can't access the ACSLS.
05-17-2012 09:08 PM
Looks like Volume Access Control has been enabled on ACSLS.
Speak to ACSLS admin to add new media server.
ACSLS manual can be found here: http://docs.oracle.com/cd/E19775-01/AEMupdate/AEMupdate.pdf
See chapter 5 - Access Control.
05-18-2012 09:36 AM
The chapter 5, was the solution. I not knowed about option 6 "Rebuild Access Control Information".
After I run "acsss_config" to ACSLS recognizes the change in the file internet.address everything looks fine.
Thanks a lot...