08-26-2019 04:32 AM - edited 08-26-2019 04:35 AM
Hi
when i try to restore or backup on EMM Server , netbackup gives me this error :
Robot operation failed
and i tried to run robtest but it gives me this error :
No robots are configured
and also i can see all of my tapes in Robots
whats the problem?
08-26-2019 05:14 AM
robtest needs to be run from robot control hosts...
tpconfig -d
can give you the robot control host name...
08-26-2019 05:23 AM
yes
in my EMM Server server i run robtest but it answered
No robots are configured
but after
tpconfig -d
it gives me robot control host name
whats the problem?
08-26-2019 05:29 AM
so login to robot control host and rerun robtest from this host..
08-26-2019 05:36 AM
it answers
No robots are configured
08-26-2019 05:51 AM
well what I can tell
something then is off in your configuration... I cant help on it...
08-26-2019 07:00 AM
Do you have a master server and separate media server(s)?
Which media server performed the backup?
Master server is always emm server, but does not have to be the robot control host.
A media server can be robot control host (where the robot is physically connected to).
Please show us output of these commands:
1) tpconfig -l
2) scan
08-27-2019 12:23 AM
"tpconfig -d - it gives me robot control host name"
tpconfig -d will either show the path to the robot, if the machine you run it on is the robot control host.
If the robot control host is some other server, tpconfig -d will show that servers name, as opposed to the path.
Therefore, try going to the machne that was shown as RH, and run robtest / scan from there.