11-05-2019 09:11 PM
Hi Support,
My current system run on NBU on unix, configure with media server and master server, with master and media server in the STU. I use media server for other project, the media server not to show on the NBU console. Then I run the backup job , select the master server STU for backup , but the backup status show 2109 robtic not available. I run the tpconfig -d, and robtest, check the robtic on the adm console to show all is running and up on the drive. I have no idea what happen. Please advice
11-05-2019 11:39 PM
Please provide the issue statement in details.
Can you please copy paste the failed job details.
11-06-2019 12:24 AM
Please show us what you see :
Device config and status :
tpconfig -d
vmoprcmd -d
STU config:
bpstulist -U
Policy config:
bppllist <policy-name> -U
Copy all text in Details tab of failed job and post along with above output.
11-06-2019 10:25 PM
11-07-2019 05:32 AM
Please copy the text output and post here.
Or take proper screenshots using something like snipping tool.
The photos are extremely bad quality and difficult to read.
11-14-2019 08:21 PM
Hi Marianne,
We are using the old tape library to run the backup job successful after reconfigure to use the old tape library. Temporary to use this as workround. I will re-open the new case here if there is new problem again.
Thank you for your information