06-26-2013 06:59 AM
Solved! Go to Solution.
08-21-2013 08:02 AM
Hi everyone
little update - our BASIS team was using a powershell script to launch the batch jobs but the script itself seems flawed - if we launch the jobs using a modified vb script instead, it never crashes at the end, or at any time really.
We will be looking into it with Microsoft, thanks for your help!!
TL;DR --> Powershell is causing the SAP databases to unlock during backup, causing failure no matter what the timeout is set to.
06-26-2013 07:39 AM
Firewall between client and master/media ?
If yes - you need to configure TCP_KEEPALIVE_INTERVAL.
A small howto is listed in the last section of http://www.symantec.com/docs/TECH125896
06-26-2013 08:23 AM
Internal network - firewall is not the case
I checked out your link but we actually don't have those in the registry, unless they must be created?
Thanks
06-27-2013 12:01 AM
Yes - They must be created. If do not have any firewalls I don't think "TCP keep alive" will help, but it does not hurt to set this parameter.
http://technet.microsoft.com/en-us/library/cc739819(v=ws.10).aspx
06-27-2013 02:08 PM
What ## would you recommend for a Windows 2003 x64 server? (in milliseconds)... Since our current registry doesn't have that key, we have to create it but also select a range...
Thank you
07-03-2013 07:52 AM
Sorry - can't help you. I am on Linux.
But take a look at:
https://www-secure.symantec.com/connect/articles/tuning-windows-2003-and-2008-symantec-netbackup
I don't think Andres has that setting covered.
07-22-2013 01:13 PM
Thanks guys,
We have the same issue as http://www.symantec.com/business/support/index?page=content&id=TECH139572 except the solution did not help (increase logging? ...)
I'm curious if Symantec has more on that issue above.
08-21-2013 08:02 AM
Hi everyone
little update - our BASIS team was using a powershell script to launch the batch jobs but the script itself seems flawed - if we launch the jobs using a modified vb script instead, it never crashes at the end, or at any time really.
We will be looking into it with Microsoft, thanks for your help!!
TL;DR --> Powershell is causing the SAP databases to unlock during backup, causing failure no matter what the timeout is set to.