I beg for your help or advise if anyone has experimented this problem.
We configured a SAP HANA IBM Appliance backup following the steps in the NetBackup admin guide for SAP, but after lunch a backup process it always fails taking about 30 minutes to end. No jobs are generated in the NetBackup side or we can't see any jobs in the activity monitor.
When we check at backint.log file, we found several errors displaying "ERROR: incorrect format or option in .utl file (-p)" and "Backint missing software version tag" as shown above:
2014-06-09 12:54:22.000 backint started:
command: /usr/sap/HBP/SYS/global/hdb/opt/hdbbackint -f backup -p /usr/openv/netbackup/ext/db_ext/sap/scripts/sap_oracle/initSAP.utl -i /var/tmp/hdbbackint_HBP.wWCRnp -o /var/tmp/hdbbackint_HBP.csWwcO -u HBP -s 1402336462022 -c 1 -l LOG
#SOFTWAREID "backint 1.04" "HANA HDB server 1.00.70.00.386119"
2014-06-09 12:54:22.000 backint terminated:
exit code: 0
ERROR: incorrect format or option in .utl file (-p)
exception 1: no.110515 (Backup/Destination/Backint/impl/BackupDestBackint_Executor.cpp:190)
Backint missing software version tag
Our master server is a Windows 2008 Server running NBU 184.108.40.206
Our SAP HANA Appliance is on a SuSe Linux 10 SP2 running NBU 220.127.116.11
Thanks in advance
Will you please share your initSAP.utl file? the best without lines which do start with # tag.
Also is your client able to communicate with master and vice verse? please check the bpclntcmd -server |-ip |-sv ran on both, etc... from master you can check if bpgetconfig -s client-name will succeed
There is a similar problem to your ( original post), and on these articles there is something to check, take a look. Beside that, there is a NetBackup Whitepaper - Protecting SAP HANA attached on this post
original post - https://vox.veritas.com/t5/NetBackup/HANA-Backup/td-p/657493