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SAP backup failing

Kushaal
Level 4

HI all ,

 

SAP online backup of one of the server running Windows 2008 R2 has failed with status cade 6.

 

Error found on activity monitor is as below

5/5/2014 6:33:51 PM - Error bpbrm(pid=5756) from client 10.9.142.53: ERR - Script <"C:\Program Files\veritas_scripts\DBW_online_backup.cmd"> failed with status: <1>
5/5/2014 6:33:51 PM - Error bpbrm(pid=5756) from client 10.9.142.53: ERR - bphdb exit status = 6: the backup failed to back up the requested files
5/5/2014 6:33:54 PM - Info bphdb(pid=5764) done. status: 6: the backup failed to back up the requested files
the backup failed to back up the requested files(6)

Logs generated under sap_stdout file is below

SAP_SCHEDULED = 1
SAP_USER_INITIATED = 0
SAP_SERVER = citbknbu02
SAP_POLICY = chltv_sap_online_53
SAP_SCHED =
SAP_SNC_SCHED = SAP_Daily_full_online
BR0051I BRBACKUP 7.20 (31)
BR1419E Empty password has been entered

BR0056I End of database backup: benubyus.log 2014-05-05 18.30.50
BR0280I BRBACKUP time stamp: 2014-05-05 18.30.50
BR0054I BRBACKUP terminated with errors
Execution of BRBACKUP command failed - exiting

Logs generated under sap_stdout file is below.

 

Please provide your suggestion

 

 

24 REPLIES 24

Will_Restore
Level 6

That is a requirement for SQL backups on VMware

( setting logon account on both NetBackup Client Service and NetBackup Legacy Network Service )

http://www.symantec.com/business/support/index?page=content&id=HOWTO85434

 

 

SantosH_Dalvi
Level 2

Hi,

 

In this same condition I have facing once issue,

R0051I BRBACKUP 7.20 (31)
BR1419E Empty password has been entered

BR0056I End of database backup: benubyus.log 2014-05-05 18.30.50

On the same server have configured SAP Online/redo log/ offline backup.

Whenever I tried to take backup SAP online and redo log it is happening successfully completed.

But SAP offline backup failed with above mention servers.

 

Please let any one solution to can understand what is wrong with configuration.

 

 

 

Michael_G_Ander
Level 6
Certified

From your description, it sounds like permission to close down the SAP installation/components is the problem.

Have experienced in the that a SAP offline backup didn't because som of the application servers was still connrected to the database.

Does the stderr file under bphdb contain any information about a failed/rejected shutdown of the database ?

Can you SAP administrator see anything in the SAP logs ?

The standard questions: Have you checked: 1) What has changed. 2) The manual 3) If there are any tech notes or VOX posts regarding the issue

jim_dalton
Level 6

So hot /online/redo works but cold/offline doesnt. So maybe the role cant shut down the db, or it tries and fails with a timeout perhaps. Just need to see the logs and some input from sap sysads.

Jim

Pangal
Level 5
backup working now??