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SLP AIR failing with 191

traghav86
Level 5

Good day 

Please assist , SLP AIR some of the jobs are failing with error 191 , Target and source server is using msdp pool.

9/13/2017 08:30:18 - Critical bpdm (pid=5480) Storage Server Error: (Storage server: PureDisk:xxxxxxx) CALaunchAIRReplicate: Failed to complete launchAIRReplicate webservice (Could not setup replication: get Remote SPA ( xxxxxxx) webservice failed, could not determine whether target is PDDE or PDDO (connection actively refused) ) V-454-61

09/13/2017 08:30:19 - Error bpdm (pid=5480) <async> copy image failed: error 2060023: server is shut down

09/13/2017 08:30:20 - Error bpdm (pid=5480) copy failed: error 174

09/13/2017 08:30:20 - Error bpdm (pid=5480) <async> cancel failed: error 2060001: one or more invalid arguments

09/13/2017 08:30:21 - Error bpdm (pid=5480) copy cancel failed: error 174

09/13/2017 08:30:23 - Info nrafsapbck101 (pid=5480) StorageServer=PureDisk:xxxxxxx; Report=PDDO Stats for (xxxxxxx): scanned: 4 KB, CR sent: 0 KB, CR sent over FC: 0 KB, dedup: 100.0%, cache disabled

09/13/2017 08:30:23 - Error nbreplicate (pid=15544) ReplicationJob::Replicate: Replication failed for backup id nrafsql05.corp.afgri.com_1503267180: media write error (84)

Rahul
3 REPLIES 3

Marianne
Moderator
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The errors point to comms issues.

What have you done so far to test comms?

Hi Marriane 

Thanks for confirmation, during the day from 0600 to 1800 ICMP and port 1556 blocked.just confirmed from Comms team.

Rahul

Marianne
Moderator
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Oh dear!
How does that affect your SLA with Business?