Solved: SLP Duplication failing with RC 800(resource reque...

Gopi4sl · ‎10-21-2013

Hi Team,

SLP duplication failing with RC 800. Please help me.

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Sample Job Log:-

Oct 21, 2013 11:07:33 PM - requesting resource LCM_PROD-SQL1-TAPE-STUG

Oct 21, 2013 11:07:41 PM - begin Duplicate

Oct 21, 2013 11:07:39 PM - granted resource LCM_PROD-SQL1-TAPE-STUG

Oct 21, 2013 11:07:40 PM - started process RUNCMD (pid=4444)

Oct 21, 2013 11:07:41 PM - ended process 0 (pid=4444)

Oct 21, 2013 11:07:41 PM - requesting resource PROD-SQL1-TAPE-STUG

Oct 21, 2013 11:07:41 PM - requesting resource GS0324

Oct 21, 2013 11:07:41 PM - reserving resource GS0324

Oct 21, 2013 11:07:48 PM - end Duplicate; elapsed time 0:00:07

Oct 21, 2013 11:07:48 PM - Error nbjm (pid=1188) NBU status: 800, EMM status: The host is not defined in EMM

resource request failed (800)

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SLP config:-

bash-3.00# nbstl PROD_SILVER_SQL -L

Name: PROD_SILVER_SQL

Data Classification: (none specified)

Duplication job priority: 5

State: active

Version: 4

Destination 1 Use for: backup

Storage Unit: PROD-SQL1-VTL-STUG

Volume Pool: VTL-Pool

Server Group: Any

Retention Type: Fixed

Retention Level: 0 (2 weeks)

Alternate Read Server: (none specified)

Preserve Multiplexing: false

State: active

Source: (client)

Destination ID: (none specified)

Destination 2 Use for: duplication

Storage Unit: PROD-SQL1-TAPE-STUG

Volume Pool: ENCR_Onsite-Dupes

Server Group: Any

Retention Type: Fixed

Retention Level: 12 (7 years)

Alternate Read Server: invldnunetbkupv1

Preserve Multiplexing: true

State: active

Source: Destination 1 (backup:PROD-SQL1-VTL-STUG)

Destination ID: (none specified)

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Here in the above o/p

Alternate Read Server: invldnunetbkupv1 (Just i gave for testing before none was there)

I started some duplication via command line that too failed with same error but with alter host via command line successfull. So i have made the change in alternate read server in the STUG group it self but it is not working.

I have attached the log and i have found one line in the log.

CommandArgs = -dstunit PROD-SQL1-TAPE-STUG -dp ENCR_Onsite-Dupes -fail_on_error 0 -rl 12 -owner *ANY* -dcn 2 -cn 1 -mpx -lcm -priority 5 -mtd 25600 -Bidfile /usr/openv/var/global/nbstserv/bid_file_rs_1382393253_0_0

in that above command there is no "alter host name used" . I have already deactivate and reactivate the life cycle.

Please help me on this.

Note:- This was working fine with out any issue before,recently i am facing this issue.

Thanks,

Gopinath S

RamNagalla · ‎10-24-2013

Hi Gopi,

what ever the modifications that you are doing in the SLP --GUI only applicable to the backups that are going to happen after the chage..

so to apply the chages which have already backup images..

you need to edit the SLP version file with the working media server and storage unit name

Follow the below tech note to modify the older version of the SLP..

http://www.symantec.com/business/support/index?page=content&id=TECH145081

the same version chage you need to follow when ever there a chage in SLP to apply those chages in Older images...

View solution in original post

sri_vani · ‎10-23-2013

Please verify these 2 links:

http://www.symantec.com/business/support/index?page=content&id=TECH139795

http://www.symantec.com/business/support/index?page=content&id=TECH56270

watsons · ‎10-24-2013

Your storage unit seems to be pointing to a storage unit group, I assume this from the way you named them:

PROD-SQL1-VTL-STUG
PROD-SQL1-TAPE-STUG

We need to know what storage units you defined in these groups. What are those media servers being used in PROD-SQL1-TAPE-STUG and PROD-SQL1-TAPE-STUG ? Is invldnunetbkupv1 happen to be one of them?

Can invldnmsql1vs1 communicate with the media server invldnmsql1vs1 using bptestbpcd? and vice versa?

RamNagalla · ‎10-24-2013

10/21/13 23:07:48.752 [allocate_by_tape_media] could not get key for media server, MediaServer = invldnmsql1vs1
10/21/13 23:07:48.754 [allocateMedia] EXIT INFO:
10/21/13 23:07:48.754 [allocateMedia] reserved_med_list = 4003724 
10/21/13 23:07:48.754 [allocateMedia] EXIT STATUS = 2000000 (EMM_ERROR_MachineNotExist, The host is not defined in EMM)

what is the this server invldnmsql1vs1?

does this listing under the bp.conf of master server and also in the nbemmcmd -listhosts ?

it should be in the bp.conf of the master server

sri_vani · ‎10-24-2013

If the name invldnmsql1vs1 is not the name in the EMM, then add an Alias to the EMM.

To add the missing hostname as an alias, issue the following command on the EMM Server:

nbemmcmd -machinealias -addalias -alias invldnmsql1vs1 -machinename invldnunetbkupv1 -machinetype <machine_type>

Gopi4sl · ‎10-24-2013

Hi Team,

Thanks for getting me back. I will provide the o/p shortly.

Thanks,

Gopinath S

Gopi4sl · ‎10-24-2013

Hi Team,

Please find the o/p

>nbemmcmd -listhosts |grep -i vs1

app_cluster invldnmsql1vs1

Full o/p

NBEMMCMD, Version:7.0.1

The following hosts were found:

server invldnunetbkupv1

virtual_machine invldnmvc1

virtual_machine drldnmvc1

ndmp invldncndmp1

app_cluster invldnmsql1vs1

app_cluster invldnmsql1vs2

app_cluster invldnmsql1vs3

app_cluster invldnmsql1vs4

app_cluster invldnmsql1vs5

app_cluster invldnmsql1vs6

app_cluster invldnmsql1vs7

virtual_machine invldnvsph03.uk.corp.investec.com

virtual_machine invldnvsph01.uk.corp.investec.com

ndmp invldnctest

virtual_machine invldnvmvc2

virtual_machine invldnvmvc1

master invldnunetbkupv1

media invldnunbu2

media invldnmnbu3

media invldnmvcb1

media invldnmvcb2

media drldnmvcb1

media invldnmsql1n1

media invldnmvadp1

Command completed successfully.

root@invldnunbu1) {0} ~ >cat /usr/openv/netbackup/bp.conf |grep -i vs1

MEDIA_SERVER = invldnmsql1vs1.uk.corp.investec.com

MEDIA_SERVER = invldnmsql1vs1

Thanks,

Gopinath S

Gopi4sl · ‎10-24-2013

bptestbpcd -client invldnmsql1vs1

1 1 1

10.64.147.28:40520 -> 10.64.143.24:1556

10.64.147.28:40521 -> 10.64.143.24:1556

10.64.147.28:40522 -> 10.64.143.24:1556

PROD-SQL1-VTL-STUG 1 invldnmsql1n1-hcart-robot-tld-1 invldnunetbkupv1-hcart-robot-tld-1 invldnmsql1vs1-hcart-robot-tld-1 invldnmsql1vs2-hcart-robot-tld-1 invldnmsql1vs3-hcart-robot-tld-1 invldnmsql1vs4-hcart-robot-tld-1 invldnmsql1vs5-hcart-robot-tld-1 invldnmsql1vs6-hcart-robot-tld-1 invldnmsql1vs7-hcart-robot-tld-1

PROD-SQL1-TAPE-STUG 4 invldnmsql1n1-hcart2-robot-tld-0 invldnunetbkupv1-hcart2-robot-tld-0 invldnmnbu3-hcart2-robot-tld-0 invldnunbu2-hcart2-robot-tld-0 drldnmvcb1-hcart2-robot-tld-0 invldnmsql1vs1-hcart2-robot-tld-0 invldnmsql1vs2-hcart2-robot-tld-0 invldnmsql1vs3-hcart2-robot-tld-0 invldnmsql1vs4-hcart2-robot-tld-0 invldnmsql1vs5-hcart2-robot-tld-0 invldnmsql1vs6-hcart2-robot-tld-0 invldnmsql1vs7-hcart2-robot-tld-0

RamNagalla · ‎10-24-2013

what is the output of this command

/usr/openv/netbackup/bin/admincmd/nbemmcmd -listhosts -list_servers_in_app_cluster -clustername invldnmsql1vs1

it should list the media server names in the cluster.. make sure they are also listed in bp.conf

Gopi4sl · ‎10-24-2013

Hi Nagalla,

Please find the o/p below.

bash-3.00# /usr/openv/netbackup/bin/admincmd/nbemmcmd -listhosts -list_servers_in_app_cluster -clustername invldnmsql1vs1

NBEMMCMD, Version:7.0.1

The following hosts were found:

media invldnmsql1n1

Command completed successfully.

bash-3.00# cat /usr/openv/netbackup/bp.conf |grep -i n1

MEDIA_SERVER = invldnmsql1n1

MEDIA_SERVER = invldnmsql1n1.uk.corp.investec.com

SPS_REDIRECT_ALLOWED = invldnvmpbapp7 invldnmsql1n1

SPS_REDIRECT_ALLOWED = invldnvmpbapp6 invldnmsql1n1

bash-3.00#

Thanks,

Gopinath S

RamNagalla · ‎10-24-2013

only one node found in the Netabckup configuration...invldnmsql1n1

do you have only one node in the cluster invldnmsql1vs1 ?

what is the active node of the cluster?

try to loing to the media server using the name invldnmsql1vs1 and see if it taking to the node invldnmsql1n1.

if it is taking to the another node.. then you got the issue..

all nodes in the cluster have to add in the netbackup configurations.

you have to add all the nodes using the below command, and then try...

nbemmcmd -updatehost -add_server_to_app_cluster -machinename<nodename> -machinetype media -clustername invldnmsql1vs1 -netbackupversion <version>

Gopi4sl · ‎10-24-2013

Hi Nagalla,

Awaysome i think u have almost located the issue.

We have two nodes n1 and n2. The n2 deracked few days b4.

Now n1 is in active node

Could you please help me how can i change the SLP properties to take only n1.

Thanks,

Gopinath S

Gopi4sl · ‎10-24-2013

Sorry just got the other info!!

We are soon going to derack node1 also.

What is the other way to proceed with this dup if both nodes deracked.

Thanks,

Gopinath S

RamNagalla · ‎10-24-2013

Hi Gopi,

what ever the modifications that you are doing in the SLP --GUI only applicable to the backups that are going to happen after the chage..

so to apply the chages which have already backup images..

you need to edit the SLP version file with the working media server and storage unit name

Follow the below tech note to modify the older version of the SLP..

http://www.symantec.com/business/support/index?page=content&id=TECH145081

the same version chage you need to follow when ever there a chage in SLP to apply those chages in Older images...

Gopi4sl · ‎10-24-2013

Hi Nagalla,

Thanks for your help!!

I will follow your post and get back to you soon.

Thanks,

Gopinath S

Gopi4sl · ‎11-10-2013

Hi Nagalla,

Sorry for the delay. The duplication been completing successfully after the workaround as per your post.

Thank you very much for your help!!

Thanks.

Gopinath S

VOX

SLP Duplication failing with RC 800(resource request failed)