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SLP Duplication jobs fail with "Could not lock backupid"

Mohmec
Level 4

Can someone identify the probable cause for this error. NetBackup version : 7.7.2

 

05/04/2016 10:46:46 - requesting resource LC_br--hcart3-robot-tld-0
05/04/2016 10:46:46 - Info nbrb (pid=3952) Limit has been reached for the logical resource LC_br-hcart3-robot-tld-0
05/04/2016 10:46:49 - begin Duplicate
05/04/2016 10:46:49 - granted resource  LC-hcart3-robot-tld-0
05/04/2016 10:46:49 - started process RUNCMD (pid=2196)
05/04/2016 10:46:49 - ended process 0 (pid=2196)
05/04/2016 10:46:49 - requesting resource ba-hcart3-robot-tld-0
05/04/2016 10:46:49 - requesting resource @aaaaf
05/04/2016 10:46:49 - reserving resource @aaaaf
05/04/2016 10:46:50 - awaiting resource ba-hcart3-robot-tld-0. No drives are available.
05/04/2016 10:47:00 - resource @aaaaf reserved
05/04/2016 10:47:00 - granted resource  S900L6
05/04/2016 10:47:00 - granted resource  HP.ULTRIUM6-SCSI.000
05/04/2016 10:47:00 - granted resource  ba-hcart3-robot-tld-0
05/04/2016 10:47:00 - granted resource  MediaID=@aaaaf;DiskVolume=ddboost_stg;DiskPool=DataDomain_DP;Path=ddboost_stg;StorageServer=DFC-brsa...
05/04/2016 10:47:02 - Error bpduplicate (pid=2196) Could not lock backupid: br_1461575481, copy 2; unable to process request
05/04/2016 10:47:02 - Error bpduplicate (pid=2196) Duplicate of backupid br_1461575481 failed, unable to process request (228).
05/04/2016 10:47:02 - Error bpduplicate (pid=2196) Status = no images were successfully processed.
05/04/2016 10:47:02 - end Duplicate; elapsed time 0:00:13
no images were successfully processed  (191)

 

 

7 REPLIES 7

Tape_Archived
Moderator
Moderator
   VIP   

All other backups are running fine, do you have any other jobs failing with this error or just this duplication job?

Please search for backupid given above in bpdbm and admin logs to find out more details. Log folders are under /usr/openv/netbackup/logs if Unix or Porgram Files\Veritas\NetBackup\logs if Windows.

Mohmec
Level 4

Almost all duplication jobs failing.

Mohmec
Level 4

 

Found this on bpdbm log:

open_dbm_lock_file: CreateFile(C:\Program Files\Veritas\NetBackup\db\images\br\1459000000\SQL_Monthly_Full_VM_Backup_Aura_SQL_1459160006_FULL.cpy) failed: The system cannot find the path specified.  (3)
12:43:40.460 [7328.6888] <16> process_lock_copy_real: Unable to open copy lock file
12:43:40.491 [7328.6888] <4> fork_lock_dbm: Finished monitoring copy
12:43:40.507 [7328.6888] <2> process_request: request complete: exit status 0  ;

nbutech
Level 6
Accredited Certified

Hello

 

Does this exists...?

 

Do you have any antivirus program deleting it ?

 

C:\Program Files\Veritas\NetBackup\db\images\br\1459000000\SQL_Monthly_Full_VM_Backup_Aura_SQL_1459160006_FULL

Mohmec
Level 4

Issue was due to the mount path to the image DB was missing. Issue fixed.

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified
Seriously?! You obviously had more problems than just duplications failing....

Mohmec
Level 4

Not really,

The path to the image db was missing, but the image record still exists within EMM. netbackup/db was moved to D drive previously. we were able to restore the flat file portion of the database and get the SLP duplication jobs to succeed. NBU upgrade was perfomed and thats where problem started.