11-04-2013 01:49 PM
11/04/2013 15:36:10 - Error nbjm (pid=7384) nbrb status: RB deallocated orphaned resources
11/04/2013 15:56:10 - Error nbjm (pid=7384) nbrb status: RB deallocated orphaned resources
11/04/2013 16:16:10 - Error nbjm (pid=7384) nbrb status: RB deallocated orphaned resources
11/04/2013 16:36:10 - Error nbjm (pid=7384) nbrb status: RB deallocated orphaned resources
Tape to tape duplication hung. Its been running like this for 2 days now and I am not able to kill it or cancel it. Tried suspending the SLP and then killing the job but I cant kill it.
Any ideas how to kill this?
NBU 7.5.05
11-04-2013 03:17 PM
Is that the full copy of job details? Does it indicate what tape (mediaID) or drive (drive name) or (allocationID)?
Use "nbrbutil -dump" to find the affected mediaID / drive name / allocation. If that is too much..
Use -listOrphanedMedia / -listOrphanedDrives / -listOrphanedStus to get Orphaned list.
Then use -releaseOrphanedMedia / -releaseOrphanedDrive / -releaseOrphanedStus / -releaseMDS to release the Orphaned resource.
11-04-2013 10:13 PM
Best to check what is wrong on media servers - there could be comms issue updating the master server.
Log on to media servers and kill all NBU processes such as bptm and bpbrm.
This should kill duplication jobs (if comms with master is fine).
Restart all NBU services (including PBX).
Verify that master can communicate with all media servers by issuing these commands on the master:
nbemmcmd -listhosts -verbose
nbemmcmd -getemmserver
11-05-2013 05:56 AM
all other dupes on the same media server are running. Just one affected.
C:\Users\>nbrbutil -listorphanedstus
No orphaned STUs
C:\Users\>nbrbutil -listorphaneddrives
No orphaned drives
C:\Users\>nbrbutil -listorphanedmedia
No orphaned media
11-05-2013 06:09 AM
how do i release the tape and the drive? This will kill the job eventually.
11-05-2013 06:25 AM
You can try:
nbrbutil -resetMediaServer <media-server>
or run
nbrbutil -dump
find MDS allocations in bottom part of output, then release allocations:
nbrbutil -releaseMDS <Id>