cancel
Showing results for 
Search instead for 
Did you mean: 

SLP Error - RB deallocated orphaned resources

BTLOMS
Level 5

11/04/2013 15:36:10 - Error nbjm (pid=7384) nbrb status: RB deallocated orphaned resources
11/04/2013 15:56:10 - Error nbjm (pid=7384) nbrb status: RB deallocated orphaned resources
11/04/2013 16:16:10 - Error nbjm (pid=7384) nbrb status: RB deallocated orphaned resources
11/04/2013 16:36:10 - Error nbjm (pid=7384) nbrb status: RB deallocated orphaned resources

Tape to tape duplication hung. Its been running like this for 2 days now and I am not able to kill it or cancel it. Tried suspending the SLP and then killing the job but I cant kill it.

 

Any ideas how to kill this?

 

NBU 7.5.05

 

 

 

 

5 REPLIES 5

watsons
Level 6

Is that the full copy of job details? Does it indicate what tape (mediaID) or drive (drive name) or (allocationID)?

Use "nbrbutil -dump" to find the affected mediaID / drive name / allocation. If that is too much..

Use  -listOrphanedMedia / -listOrphanedDrives / -listOrphanedStus   to get Orphaned list.

Then use   -releaseOrphanedMedia / -releaseOrphanedDrive / -releaseOrphanedStus / -releaseMDS   to release the Orphaned resource.

 

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Best to check what is wrong on media servers - there could be comms issue updating the master server.

Log on to media servers and kill all NBU processes such as bptm and bpbrm.
This should kill duplication jobs (if comms with master is fine).
Restart all NBU services (including PBX).

Verify that master can communicate with all media servers by issuing these commands on the master:

nbemmcmd -listhosts -verbose
nbemmcmd -getemmserver

BTLOMS
Level 5

all other dupes on the same media server are running. Just one affected.

 

 



C:\Users\>nbrbutil -listorphanedstus
No orphaned STUs

C:\Users\>nbrbutil -listorphaneddrives
No orphaned drives

C:\Users\>nbrbutil -listorphanedmedia
No orphaned media

BTLOMS
Level 5

how do i release the tape and the drive? This will kill the job eventually.

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

You can try:

nbrbutil -resetMediaServer <media-server>

or run 
nbrbutil -dump

find MDS allocations in bottom part of output, then release allocations:

nbrbutil -releaseMDS <Id>
 

See http://www.symantec.com/docs/TECH46807