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SLP - Error in duplicate for Tape Library

Hello!

When performing duplication tests through the SLP, when duplicating the content to my Tape Library, the backup is performed successfully, however the duplication of the following error:

21/04/2020 15:10:55 - Error nbjm (pid=8628) NBU status: 96, EMM status: No media is available
21/04/2020 15:10:55 - Error nbjm (pid=8628) NBU status: 96, EMM status: No media is available
21/04/2020 15:10:55 - Error nbjm (pid=8628) NBU status: 96, EMM status: No media is available
21/04/2020 15:10:56 - end Duplicate; elapsed time 0:00:01
unable to allocate new media for backup, storage unit has none available  (96)

The current status of media is AVAILABLE. I'm directing the JOB to the group HOMOLOGACAO_POOL and inside there is the media PR0476.

Please help.

Some commands I ran that may help to recognize the error.

Execute Command:  nbemmcmd.exe -listmedia -mediaid PR0476
NBEMMCMD, Version: 8.2
====================================================================
Media GUID: 289ab875-d9ba-48fe-bc22-31a476564be0
Media ID: PR0476
Partner: -
Media Type: HCART3
Volume Group: 000_00001_TLD
Application: Netbackup
Media Flags: 1
Description: Added by Media Manager
Barcode: PR0476
Partner Barcode: --------
Last Write Host: NETBACKUP_MEDIASERVER01
Created: 04/15/2020 18:04
Time Assigned: 04/17/2020 14:17
First Mount: 04/17/2020 14:18
Last Mount: 04/19/2020 15:41
Volume Expiration: -
Data Expiration: 05/14/2020 19:17
Last Written: 04/19/2020 15:55
Last Read: -
Robot Type: TLD
Robot Control Host: NETBACKUP_MEDIASERVER01
Robot Number: 1
Slot: 5
Side/Face: -
Cleanings Remaining: -
Number of Mounts: 2
Maximum Mounts Allowed: 0
Media Status: ACTIVE
Kilobytes: 291154172
Images: 10
Valid Images: 2
Retention Period: 10
Number of Restores: 0
Optical Header Size Bytes: 1024
Optical Sector Size Bytes: 0
Optical Partition Size Bytes: 0
Last Header Offset: 4549309
Adamm Guid: 00000000-0000-0000-0000-000000000000
Rsm Guid: 00000000-0000-0000-0000-000000000000
Origin Host: NONE
Master Host: netbackupmaster
Server Group: NO_SHARING_GROUP
Upgrade Conflicts Flag:
Pool Number: 7
Volume Pool: HOMOLOGACAO_POLL
Previous Pool Name: SCRATCH
Vault Flags: -
Vault Container: -
Vault Name: -
Vault Slot: -
Session ID: -
Date Vaulted: -
Return Date: -
Media on Hold: 0
====================================================================
Command completed successfully.

Execute Command: bpstulist -label NETBACKUP_MEDIASERVER01-hcart3-robot-tld-1 -U

Label: NETBACKUP_MEDIASERVER01-hcart3-robot-tld-1
Storage Unit Type: Media Manager
Host Connection: NETBACKUP_MEDIASERVER01
Number of Drives: 15
On Demand Only: no
Max MPX/drive: 15
Density: hcart3 - 1/2 Inch Cartridge 3
Robot Type/Number: TLD / 1
Max Fragment Size: 1048576 MB

Execute Command:  bppllist Teste_Ailton_SLP -U
------------------------------------------------------------

Policy Name: Teste_Ailton_SLP

Policy Type: MS-Windows
Active: yes
Effective date: 04/20/2020 10:21:15
Backup network drvs: no
Collect TIR info: no
Mult. Data Streams: no
Client Encrypt: no
Checkpoint: no
Policy Priority: 0
Max Jobs/Policy: Unlimited
Disaster Recovery: 0
Collect BMR info: no
Residence: PRODEB_SLP
Volume Pool: NetBackup
Server Group: *ANY*
Keyword: (none specified)
Data Classification: -
Residence is Storage Lifecycle Policy: yes
Application Discovery: no
Discovery Lifetime: 0 seconds
ASC Application and attributes: (none defined)

Granular Restore Info: no
Ignore Client Direct: no
Use Accelerator: no
Optimized Backup: no
HW/OS/Client: Windows-x64 Windows 10.2.246.181

Include: E:\Binarios_NBU\NetBackup82_AdminGuide_Oracle.pdf
E:\Binarios_NBU\NetBackup82_AdminGuide_SnapshotClient.pdf
E:\Binarios_NBU\NetBackup82_AdminGuide_VMware.pdf
E:\Binarios_NBU\NetBackup82_AdminGuideII_Server.pdf
E:\Binarios_NBU\WS_NBU_Produs.pdf

Schedule: ALS_Full
Type: Full Backup
Frequency: every 7 days
Excluded Dates----------
No specific exclude dates entered
No exclude days of week entered
Synthetic: 0
Checksum Change Detection: 0
PFI Recovery: 0
Maximum MPX: 1
Retention Level: 0 (45 days)
Number Copies: 1
Fail on Error: 0
Residence: (specific storage unit not required)
Volume Pool: (same as policy volume pool)
Server Group: (same as specified for policy)
Residence is Storage Lifecycle Policy: 0
Daily Windows:
Sunday 14:55:00 --> Sunday 14:59:59
Monday 14:55:00 --> Monday 14:59:59
Tuesday 14:55:00 --> Tuesday 14:59:59
Wednesday 14:55:00 --> Wednesday 14:59:59
Thursday 14:55:00 --> Thursday 14:59:59
Friday 14:55:00 --> Friday 14:59:59
Saturday 14:55:00 --> Saturday 14:59:59

 

1 Solution

Accepted Solutions
Highlighted
Accepted Solution!

Re: SLP - Error in duplicate for Tape Library

So this media is having retention level 10 while your slp 1 that is why it cant be used as this is default nbu setting - do not mix different retention levels on given media
Put more tapes to library...
If you know What u r doing u can cancel slp by executing
nbstlutil cancel -lifecycle slpname
Than retry bpexpdate

View solution in original post

7 Replies
Highlighted

Re: SLP - Error in duplicate for Tape Library

Maybe on this media there is data with different retention period than the one from SLP.

Can you please show outputs from

bpmedialist -m PR0476

nbstl SLP_name -L

bpretlevel -U

Highlighted

Re: SLP - Error in duplicate for Tape Library

Execute Command: bpmedialist.exe -m PR0476
Server Host = NETBACKUP_MEDIASERVER01

id rl images allocated last updated density kbytes restores
vimages expiration last read <------- STATUS ------->
On Hold
--------------------------------------------------------------------------------
PR0476 10 10 04/17/2020 14:17 04/19/2020 15:55 hcart3 291154172 0
2 05/14/2020 19:17 N/A
0


Execute Command: nbstl.exe PRODEB_SLP -L
Name: PRODEB_SLP
Data Classification: (none specified)
Duplication Job Priority: 1
State: active
Version: 5
Operation 1 Use for: 0 (backup)
Storage: DP_MSDP01-stu
Volume Pool: (none specified)
Server Group: (none specified)
Retention Type: 0 (Fixed)
Retention Level: 14 (1 day)
Alternate Read Server: (none specified)
Preserve Multiplexing: false
Enable Automatic Remote Import: false
State: active
Source: 0 (client)
Operation ID: (none specified)
Operation Index: 1
Window Name: --
Window Close Option: --
Deferred Duplication: no
Operation 2 Use for: 1 (duplication)
Storage: NETBACKUP_MEDIASERVER01-hcart3-robot-tld-1
Volume Pool: HOMOLOGACAO_POLL
Server Group: Any
Retention Type: 0 (Fixed)
Retention Level: 14 (1 day)
Alternate Read Server: (none specified)
Preserve Multiplexing: false
Enable Automatic Remote Import: false
State: active
Source: Operation 1 (backupSmiley Very HappyP_MSDP01-stu)
Operation ID: (none specified)
Operation Index: 2
Window Name: Default_24x7_Window
Window Close Option: SFN
Deferred Duplication: no

Execute Command: bpretlevel.exe -U

Level Days Label
0 45 45 days
1 14 2 weeks
2 21 3 weeks
3 31 1 month
4 62 2 months
5 93 3 months
6 186 6 months
7 279 9 months
8 365 1 year
9 24855 infinite
10 28 28 days
11 7 7 days
12 365 1 year
13 1825 5 years
14 1 1 day
15 56 56 days
16 7300 20 years
17 24855 infinite
18 24855 infinite
19 24855 infinite
20 24855 infinite
21 24855 infinite
22 24855 infinite
23 24855 infinite
24 24855 infinite
25 0 expires immediately
26 24855 infinite
27 24855 infinite
28 24855 infinite
29 24855 infinite
30 24855 infinite
31 24855 infinite
32 24855 infinite
33 24855 infinite
34 24855 infinite
35 24855 infinite
36 24855 infinite
37 24855 infinite
38 24855 infinite
39 24855 infinite
40 24855 infinite
41 24855 infinite
42 24855 infinite
43 24855 infinite
44 24855 infinite
45 24855 infinite
46 24855 infinite
47 24855 infinite
48 24855 infinite
49 24855 infinite
50 24855 infinite
51 24855 infinite
52 24855 infinite
53 24855 infinite
54 24855 infinite
55 24855 infinite
56 24855 infinite
57 24855 infinite
58 24855 infinite
59 24855 infinite
60 24855 infinite
61 24855 infinite
62 24855 infinite
63 24855 infinite
64 24855 infinite
65 24855 infinite
66 24855 infinite
67 24855 infinite
68 24855 infinite
69 24855 infinite
70 24855 infinite
71 24855 infinite
72 24855 infinite
73 24855 infinite
74 24855 infinite
75 24855 infinite
76 24855 infinite
77 24855 infinite
78 24855 infinite
79 24855 infinite
80 24855 infinite
81 24855 infinite
82 24855 infinite
83 24855 infinite
84 24855 infinite
85 24855 infinite
86 24855 infinite
87 24855 infinite
88 24855 infinite
89 24855 infinite
90 24855 infinite
91 24855 infinite
92 24855 infinite
93 24855 infinite
94 24855 infinite
95 24855 infinite
96 24855 infinite
97 24855 infinite
98 24855 infinite
99 24855 infinite
100 24855 infinite

Highlighted

Re: SLP - Error in duplicate for Tape Library

When I try to clean the tape PR0476,  the following information appears:

Execute command: bpexpdate -m PR0476 -d 0
Media PR0476 is due to expire at 05/14/2020 19:17:28
Are you sure that the data on this media is not critical to
your business, and you are sure you want to delete PR0476 y/n (n)? y
Backup image expiration cannot be modified because its SLP processing is not yet complete

I went to the Catalog option, and there is no more media on the PR0476 tape and still do not let it expire or move to SCRATH

Highlighted
Accepted Solution!

Re: SLP - Error in duplicate for Tape Library

So this media is having retention level 10 while your slp 1 that is why it cant be used as this is default nbu setting - do not mix different retention levels on given media
Put more tapes to library...
If you know What u r doing u can cancel slp by executing
nbstlutil cancel -lifecycle slpname
Than retry bpexpdate

View solution in original post

Highlighted

Re: SLP - Error in duplicate for Tape Library

You have 2 valid images on this tape that will only expire on  05/14/2020 19:17.

Why do you want to expire it?

You should never expire anything just because you do not have sufficient tapes.
You need enough tapes for each retention level that you configure. 

Highlighted

Re: SLP - Error in duplicate for Tape Library

Hello Marianne

As we are testing the functions of Netbackup, we use this tape for this. The content of this is not important and I want to make sure that the tape is really empty when the SLP JOB is going to run.

Quebec

I will execute the command, because I believe after reading some messages from the system that some JOB SLP was stopped.

Highlighted

Re: SLP - Error in duplicate for Tape Library

Thank you all. Actually, after Quebec's tip to stop the SLP, I managed to clear the data from the tape, redo the SLP and everything went well. Thank you very much.

SLP.JPG