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SLP duplication for a particular image keeps failing with status 191

Hi,

The SLP "SLP-Name" keeps failing with status 191 for a specific image_id "Client-Name_1401145540". For other images the SLP duplication is running fine.

SLP operations:

1) Backup --> stu_adv_Mediaserver(NBU Appliance)  [This is the advaced disk pool storage unit under our Netbackup appliance]

2) Duplication --> stu_disk_Mediaserver(NBU Appliance)  [This is the dedupe disk pool storage unit under our Netbackup appliance]

Few days back I was getting the error for a different image. I then cancelled the SLP oeration for that image using "nbstlutil cancel -backupid image_name". But this expired the first copy without completing the duplication and I lost the backup for that particular image. Is there any other way I can initiate duplication of this image - "Client-Name_1401145540". Because I do not want to cancel the backup id and miss that image.

Below are the output of few commands that may help troubleshooting:

# bpimagelist -backupid Client-Name_1401145540 -U
Backed Up         Expires       Files       KB  C  Sched Type      On Hold Index Status Policy
----------------  ---------- -------- --------  -  --------------- ------- ------------ ------------
05/26/2014 18:05  INFINITY       1332  9072424  N  Differential In 0       0            Policy-Name

# bpimagelist -backupid Client-Name_1401145540 -l
IMAGE Client-Name 0 0 9 Client-Name_1401145540 Policy-Name 40 *NULL* root DAILY_DIFF 1 0 1401145540 592 2147483647 0 0 9072424 1332 1 2 0 Policy-Name_1401145540_INCR.f *NULL* *NULL* 0 1 0 0 0 *NULL* 0 0 1 0 0 1401058890 1400886076 *NULL* 0 0 0 *NULL* 458514 107 0 172328 0 0 Silver SLP-Name 2 1401145292 1 0 *NULL* *NULL* 0 0 0 0
HISTO 0 0 0 0 0 0 0 0 0 0
FRAG 1 -1 168 296 0 0 0 @aaaao Mediaserver(NBU Appliance) 262144 0 0 -1 0 1;AdvancedDisk;Mediaserver(NBU Appliance);dp_adv_Mediaserver(NBU Appliance);/advdisk;0 2147483647 0 65536 0 0 0 6 1401750340 1401146132 1 1 *NULL* *NULL* 0 0
FRAG 1 1 9072256 0 0 0 0 @aaaao Mediaserver(NBU Appliance) 262144 0 0 -1 0 1;AdvancedDisk;Mediaserver(NBU Appliance);dp_adv_Mediaserver(NBU Appliance);/advdisk;0 2147483647 0 65536 0 0 0 6 1401750340 1401146132 1 1 *NULL* *NULL* 0 0


# nbstlutil stlilist -backupid Client-Name_1401145540 -U
Image Client-Name_1401145540 for Lifecycle SLP-Name is IN_PROCESS
  Copy to stu_disk_Mediaserver(NBU Appliance) of type DUPLICATE is NOT_STARTED

 
 
# nbstl -L -all_versions                                           (output has been truncated and only included the SLP which has the issue)
------------------------------------------------------------------------
                                Name: SLP-Name
                 Data Classification: Silver
            Duplication Job Priority: 100
                               State: active
                             Version: 1
 Operation  1                Use for: 0 (backup)
                             Storage: stu_adv_Mediaserver(NBU Appliance)
                         Volume Pool: (none specified)
                        Server Group: (none specified)
                      Retention Type: 2 (Expire After Copy)
                     Retention Level: 9 (infinity)
               Alternate Read Server: (none specified)
               Preserve Multiplexing: false
      Enable Automatic Remote Import: false
                               State: active
                              Source: 0 (client)
                        Operation ID: (none specified)
                     Operation Index: 1
                         Window Name: --
                 Window Close Option: --
                Deferred Duplication: no
 Operation  2                Use for: 1 (duplication)
                             Storage: stu_disk_Mediaserver(NBU Appliance)
                         Volume Pool: (none specified)
                        Server Group: (none specified)
                      Retention Type: 0 (Fixed)
                     Retention Level: 2 (3 weeks)
               Alternate Read Server: (none specified)
               Preserve Multiplexing: false
      Enable Automatic Remote Import: false
                               State: active
                              Source: Operation 1 (backup:stu_adv_Mediaserver(NBU Appliance))
                        Operation ID: (none specified)
                     Operation Index: 2
                         Window Name: Default_24x7_Window
                 Window Close Option: SFN
                Deferred Duplication: no
------------------------------------------------------------------------

Regards,

Ajeesh B

1 Solution

Accepted Solutions
Accepted Solution!

when the image is cancled

when the image is cancled from the SLP, its consider that all the SLP operations has been completed and try to remove the images as per the retenction defiend in the SLP.

so if your first operation retenction is already passed.. then cancling the image is risk , because there is a chance to get it expire.

your images is only safe as long as it is controled by the SLP..

so i would suggest you to fix the duplication failure... and look for all possiblies before cancling it..

what is the error you are getting to duplication failures.. what are the troubleshooting steps that you are performed..

View solution in original post

2 Replies

Ajeesh , What is NBU verion ?

Ajeesh , What is NBU verion ? what is the retention of this image ? If this image has not passed its retention , you can cancel and do a manual duplication (outside SLP).Also to understand whay its failing , you need to provide job details for the failed duplication job, admin logs for the same job  along with nbstserv , bptm/bpdm  logs .

 

DeepS

Accepted Solution!

when the image is cancled

when the image is cancled from the SLP, its consider that all the SLP operations has been completed and try to remove the images as per the retenction defiend in the SLP.

so if your first operation retenction is already passed.. then cancling the image is risk , because there is a chance to get it expire.

your images is only safe as long as it is controled by the SLP..

so i would suggest you to fix the duplication failure... and look for all possiblies before cancling it..

what is the error you are getting to duplication failures.. what are the troubleshooting steps that you are performed..

View solution in original post