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SQL Backup failing with status 2

prakash_sharma
Level 4
Certified

Hi All,

SQL backup whcih use to happen successfully had started to fail with status 2. Communication between master and client server are happening from both the ends and services are also running fine on the client server.

 

The Dbclient logs are as follows:

 

00:08:06.745 [41732.16136] <4> VxBSAInit: Veritas NetBackup XBSA Interface - 7.5  0
00:08:06.745 [41732.16136] <4> VxBSAGetEnv: INF - entering GetEnv - NBBSA_API
00:08:06.745 [41732.16136] <4> VxBSAGetEnv: INF - returning - 
00:08:06.745 [41732.16136] <4> VxBSAGetEnv: INF - entering GetEnv - NBBSA_FEATURE_ID
00:08:06.745 [41732.16136] <4> VxBSAGetEnv: INF - returning - <FEATURE_ID>
00:08:06.745 [41732.16136] <4> VxBSAGetEnv: INF - entering GetEnv - BSA_SERVICE_HOST
00:08:06.745 [41732.16136] <4> VxBSAGetEnv: INF - returning - HYDT5440-NBMS
00:08:06.745 [41732.16136] <4> bsa_checkFeatureId: INF - entering bsa_checkFeatureId 
00:08:06.745 [41732.16136] <4> VxBSAGetEnv: INF - entering GetEnv - BSA_SERVICE_HOST
00:08:06.745 [41732.16136] <4> VxBSAGetEnv: INF - returning - HYDT5440-NBMS
00:08:06.751 [41732.16136] <2> vnet_pcache_init_table: [vnet_private.c:235] starting cache size 200 0xc8
00:08:06.752 [41732.16136] <8> vnet_cached_getaddrinfo_and_update: [vnet_addrinfo.c:1585] in failed file cache ERR=11001 NAME=HYDT5440-NBMS SVC=NULL
00:08:06.752 [41732.16136] <8> vnet_cached_getaddrinfo: [vnet_addrinfo.c:1275] vnet_cached_getaddrinfo_and_update() failed 6 0x6
00:08:06.752 [41732.16136] <8> vnet_same_host_and_update: [vnet_addrinfo.c:2841] vnet_cached_getaddrinfo() failed STAT=6 RV=11001 NAME1=HYDT5440-NBMS
00:08:06.752 [41732.16136] <8> vnet_cached_getaddrinfo_and_update: [vnet_addrinfo.c:1532] in failed cache ERR=11001 NAME=HYDT5440-NBMS SVC=NULL
00:08:06.752 [41732.16136] <8> vnet_cached_getaddrinfo: [vnet_addrinfo.c:1275] vnet_cached_getaddrinfo_and_update() failed 6 0x6
00:08:06.752 [41732.16136] <8> init_connect_recs: [vnet_connect.c:721] vnet_cached_getaddrinfo() failed STAT=6 RV=11001 HOST=HYDT5440-NBMS
00:08:06.752 [41732.16136] <8> connect_to_service: [vnet_connect.c:545] init_connect_recs() failed 6 0x6
00:08:06.752 [41732.16136] <8> vnet_connect_to_service: [vnet_connect.c:215] connect_to_service() failed 6 0x6
00:08:06.752 [41732.16136] <2> bprd_connect: vnet_connect_to_service(HYDT5440-NBMS) failed: 6
00:08:06.752 [41732.16136] <2> bprd_get_features: bprd_connect(HYDT5440-NBMS) failed, cannot connect on socket (25)
00:08:06.752 [41732.16136] <8> bsa_checkFeatureId: bprd_get_features() failed, retrying
00:08:06.752 [41732.16136] <8> vnet_cached_getaddrinfo_and_update: [vnet_addrinfo.c:1532] in failed cache ERR=11001 NAME=HYDT5440-NBMS SVC=NULL
00:08:06.752 [41732.16136] <8> vnet_cached_getaddrinfo: [vnet_addrinfo.c:1275] vnet_cached_getaddrinfo_and_update() failed 6 0x6
00:08:06.752 [41732.16136] <8> vnet_same_host_and_update: [vnet_addrinfo.c:2841] vnet_cached_getaddrinfo() failed STAT=6 RV=11001 NAME1=HYDT5440-NBMS
00:08:06.752 [41732.16136] <8> vnet_cached_getaddrinfo_and_update: [vnet_addrinfo.c:1532] in failed cache ERR=11001 NAME=HYDT5440-NBMS SVC=NULL
00:08:06.752 [41732.16136] <8> vnet_cached_getaddrinfo: [vnet_addrinfo.c:1275] vnet_cached_getaddrinfo_and_update() failed 6 0x6
00:08:06.752 [41732.16136] <8> init_connect_recs: [vnet_connect.c:721] vnet_cached_getaddrinfo() failed STAT=6 RV=11001 HOST=HYDT5440-NBMS
00:08:06.752 [41732.16136] <8> connect_to_service: [vnet_connect.c:545] init_connect_recs() failed 6 0x6
00:08:06.752 [41732.16136] <8> vnet_connect_to_service: [vnet_connect.c:215] connect_to_service() failed 6 0x6
00:08:06.752 [41732.16136] <2> bprd_connect: vnet_connect_to_service(HYDT5440-NBMS) failed: 6
00:08:06.752 [41732.16136] <2> bprd_get_features: bprd_connect(HYDT5440-NBMS) failed, cannot connect on socket (25)
00:08:06.752 [41732.16136] <8> bsa_checkFeatureId: bprd_get_features() failed, retrying
00:08:06.752 [41732.16136] <8> vnet_cached_getaddrinfo_and_update: [vnet_addrinfo.c:1532] in failed cache ERR=11001 NAME=HYDT5440-NBMS SVC=NULL
00:08:06.752 [41732.16136] <8> vnet_cached_getaddrinfo: [vnet_addrinfo.c:1275] vnet_cached_getaddrinfo_and_update() failed 6 0x6
00:08:06.753 [41732.16136] <8> vnet_same_host_and_update: [vnet_addrinfo.c:2841] vnet_cached_getaddrinfo() failed STAT=6 RV=11001 NAME1=HYDT5440-NBMS
00:08:06.753 [41732.16136] <8> vnet_cached_getaddrinfo_and_update: [vnet_addrinfo.c:1532] in failed cache ERR=11001 NAME=HYDT5440-NBMS SVC=NULL
00:08:06.753 [41732.16136] <8> vnet_cached_getaddrinfo: [vnet_addrinfo.c:1275] vnet_cached_getaddrinfo_and_update() failed 6 0x6
00:08:06.753 [41732.16136] <8> init_connect_recs: [vnet_connect.c:721] vnet_cached_getaddrinfo() failed STAT=6 RV=11001 HOST=HYDT5440-NBMS
00:08:06.753 [41732.16136] <8> connect_to_service: [vnet_connect.c:545] init_connect_recs() failed 6 0x6
00:08:06.753 [41732.16136] <8> vnet_connect_to_service: [vnet_connect.c:215] connect_to_service() failed 6 0x6
00:08:06.753 [41732.16136] <2> bprd_connect: vnet_connect_to_service(HYDT5440-NBMS) failed: 6
00:08:06.753 [41732.16136] <2> bprd_get_features: bprd_connect(HYDT5440-NBMS) failed, cannot connect on socket (25)
00:08:06.753 [41732.16136] <16> bsa_checkFeatureId: unable to check if feature <33> is licensed
00:08:06.753 [41732.16136] <16> bsa_checkFeatureId: Server exit status = 25: cannot connect on socket
00:08:06.753 [41732.16136] <16> VxBSAInit: ERR - The license for the requested feature is not available.

00:08:06.753 [41732.16136] <4> VxBSAGetEnv: INF - entering GetEnv - NBBSA_DEBUGFD
00:08:06.753 [41732.16136] <4> VxBSAGetEnv: INF - returning - 

 

Master server:

Solaris 10, Netbackup 7.5.0.7

 

Client:

Windows 20013 x64, Netbackup 7.5.0.6

 

1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified
The errors is an indication of comms problem between SQL client and the master. Firstly confirm that the master server is correct in SQL backup script and not perhaps changed to a media server. Create bprd log folder on the master to trace connection attempt from client. (Restart NBU after folder is created. ) Confirm that port 1556 is open between client and master and that forward and reverse name lookup works fine in both directions. Check if Windows firewall or other security/AV software/firewall has been activated on client or server.

View solution in original post

2 REPLIES 2

sdo
Moderator
Moderator
Partner    VIP    Certified

Have you seen this:

NetBackup for Microsoft SQL Server backups fail with Status code 2; client logs report error message: "unable to check if feature <33> is licensed".

https://www.veritas.com/support/en_US/article.000029848

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified
The errors is an indication of comms problem between SQL client and the master. Firstly confirm that the master server is correct in SQL backup script and not perhaps changed to a media server. Create bprd log folder on the master to trace connection attempt from client. (Restart NBU after folder is created. ) Confirm that port 1556 is open between client and master and that forward and reverse name lookup works fine in both directions. Check if Windows firewall or other security/AV software/firewall has been activated on client or server.