04-16-2014 01:30 AM
Hi,
SQL backups are partially successful. Pleass find the Job details and policy details attached.
NB Master server and Media server - 7.1.0.4
OS Linux
NB client - 7.1.0.4
Windows 2003
Regards,
Ranjith P
Solved! Go to Solution.
04-16-2014 03:13 AM
Backup of databases 'CLIC' and 'model' failed with different reasons:
04/09/2014 12:24:19 - Info dbclient (pid=5136) INF - backup database "CLIC" to VIRTUAL_DEVICE='VNBU0-5136-2352-1397046258' with stats = 10, blocksize = 65536, maxtransfersize = 4194304, buffercount = 2 04/09/2014 12:24:19 - Info dbclient (pid=5136) INF - Number of stripes: 1, Number of buffers per stripe 2. 04/09/2014 12:24:19 - Info dbclient (pid=5136) INF - Created VDI object for SQL Server instance . Connection timeout is <300> seconds. 04/09/2014 12:29:24 - Info dbclient (pid=5136) ERR - Error in GetConfiguration: 0x80770003. 04/09/2014 12:29:24 - Info dbclient (pid=5136) CONTINUATION: - The api was waiting and the timeout interval had elapsed. 04/09/2014 12:29:31 - Info dbclient (pid=5136) ERR - Error in VDS->Close: 0x80770004. 04/09/2014 12:29:32 - Info dbclient (pid=5136) CONTINUATION: - An abort request is preventing anything except termination actions. 04/09/2014 12:29:32 - Info dbclient (pid=5136) INF - OPERATION #4 of batch C:\Program Files\VERITAS\NetBackup\DbExt\MsSql\sqldatabase.bch FAILED with STATUS 1 (0 is normal). Elapsed time = 315(0) seconds. 04/09/2014 12:38:58 - Info dbclient (pid=5136) INF - backup database "model" to VIRTUAL_DEVICE='VNBU0-5136-5656-1397047138' with stats = 10, blocksize = 65536, maxtransfersize = 4194304, buffercount = 2 04/09/2014 12:38:58 - Info dbclient (pid=5136) INF - Number of stripes: 1, Number of buffers per stripe 2. 04/09/2014 12:38:58 - Info dbclient (pid=5136) INF - Created VDI object for SQL Server instance . Connection timeout is <300> seconds. 04/09/2014 14:39:06 - Info dbclient (pid=5136) ERR - Error in VxBSACreateObject: 3. 04/09/2014 14:39:06 - Info dbclient (pid=5136) CONTINUATION: - System detected error, operation aborted. 04/09/2014 14:39:06 - Info dbclient (pid=5136) ERR - Error in GetCommand: 0x80770004. 04/09/2014 14:39:06 - Info dbclient (pid=5136) CONTINUATION: - An abort request is preventing anything except termination actions. 04/09/2014 14:39:13 - Info dbclient (pid=5136) ERR - Error in VDS->Close: 0x80770004. 04/09/2014 14:39:13 - Info dbclient (pid=5136) CONTINUATION: - An abort request is preventing anything except termination actions. 04/09/2014 14:39:13 - Info dbclient (pid=5136) INF - OPERATION #14 of batch C:\Program Files\VERITAS\NetBackup\DbExt\MsSql\sqldatabase.bch FAILED with STATUS 1 (0 is normal). Elapsed time = 7216(0) seconds.
Can you use SQL backup utility to backup these 2 databases to disk?
Have you checked SQL Errorlog and VDI logs for errors?
For the 1st error, it may be a good idea to add VDITIMEOUTSECONDS to the .bch script with a higher timeout. The default is 300. Try 600.
04-16-2014 03:13 AM
Backup of databases 'CLIC' and 'model' failed with different reasons:
04/09/2014 12:24:19 - Info dbclient (pid=5136) INF - backup database "CLIC" to VIRTUAL_DEVICE='VNBU0-5136-2352-1397046258' with stats = 10, blocksize = 65536, maxtransfersize = 4194304, buffercount = 2 04/09/2014 12:24:19 - Info dbclient (pid=5136) INF - Number of stripes: 1, Number of buffers per stripe 2. 04/09/2014 12:24:19 - Info dbclient (pid=5136) INF - Created VDI object for SQL Server instance . Connection timeout is <300> seconds. 04/09/2014 12:29:24 - Info dbclient (pid=5136) ERR - Error in GetConfiguration: 0x80770003. 04/09/2014 12:29:24 - Info dbclient (pid=5136) CONTINUATION: - The api was waiting and the timeout interval had elapsed. 04/09/2014 12:29:31 - Info dbclient (pid=5136) ERR - Error in VDS->Close: 0x80770004. 04/09/2014 12:29:32 - Info dbclient (pid=5136) CONTINUATION: - An abort request is preventing anything except termination actions. 04/09/2014 12:29:32 - Info dbclient (pid=5136) INF - OPERATION #4 of batch C:\Program Files\VERITAS\NetBackup\DbExt\MsSql\sqldatabase.bch FAILED with STATUS 1 (0 is normal). Elapsed time = 315(0) seconds. 04/09/2014 12:38:58 - Info dbclient (pid=5136) INF - backup database "model" to VIRTUAL_DEVICE='VNBU0-5136-5656-1397047138' with stats = 10, blocksize = 65536, maxtransfersize = 4194304, buffercount = 2 04/09/2014 12:38:58 - Info dbclient (pid=5136) INF - Number of stripes: 1, Number of buffers per stripe 2. 04/09/2014 12:38:58 - Info dbclient (pid=5136) INF - Created VDI object for SQL Server instance . Connection timeout is <300> seconds. 04/09/2014 14:39:06 - Info dbclient (pid=5136) ERR - Error in VxBSACreateObject: 3. 04/09/2014 14:39:06 - Info dbclient (pid=5136) CONTINUATION: - System detected error, operation aborted. 04/09/2014 14:39:06 - Info dbclient (pid=5136) ERR - Error in GetCommand: 0x80770004. 04/09/2014 14:39:06 - Info dbclient (pid=5136) CONTINUATION: - An abort request is preventing anything except termination actions. 04/09/2014 14:39:13 - Info dbclient (pid=5136) ERR - Error in VDS->Close: 0x80770004. 04/09/2014 14:39:13 - Info dbclient (pid=5136) CONTINUATION: - An abort request is preventing anything except termination actions. 04/09/2014 14:39:13 - Info dbclient (pid=5136) INF - OPERATION #14 of batch C:\Program Files\VERITAS\NetBackup\DbExt\MsSql\sqldatabase.bch FAILED with STATUS 1 (0 is normal). Elapsed time = 7216(0) seconds.
Can you use SQL backup utility to backup these 2 databases to disk?
Have you checked SQL Errorlog and VDI logs for errors?
For the 1st error, it may be a good idea to add VDITIMEOUTSECONDS to the .bch script with a higher timeout. The default is 300. Try 600.
04-16-2014 11:57 AM
Also
for 1st error it might be because of any hung dbbackex.exe processes
if there are any ,Terminate the hung dbbackex.exe processes and try again the backup.
Ref:http://www.symantec.com/business/support/index?page=content&id=TECH189888
for 2nd error u can verify review the batch file/script policy settings and the policies listed on the master server are given correct or not
http://www.symantec.com/business/support/index?page=content&id=TECH52559