STATUS CODE 31: When running a user initiated backup of a client with NetBackup, a status code 31 occurs.

[Chang-Yi]

hi, I got error message "STATUS CODE 31: When running a user initiated backup of a client with NetBackup, a status code 31 occurs." and the Document ID: 275964 doesn't work for me. Is anyone have different opinion? Master: NBU 7.0 windows2003R2(traditional chinese) Client : NBU 7.0 windows2003R2(traditional chinese) There is no problem that I make a backup from server to backup client's data. However, if I running a user initiated backup, the error message comes up. Please give me some ideas. Best Regards, Chang-Yi

[Marianne]

Please mark cviniciusm's post as Solution.

[turbo_tuna]

Run as administrator fixed this problem.  I modified the shorcut to solve this problem permanetly.