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Shadow copy components completes with status 1

Shadow copy components completes with status 1. However, when backing up using multi-streaming it completes successfully. Need some help on this. Please find the logs below -

07/28/2009 17:00:00 - requesting resource 2ybu01-hcart3-robot-tld-0
07/28/2009 17:00:00 - requesting resource 2ybu01.NBU_CLIENT.MAXJOBS.2yfax01
07/28/2009 17:00:00 - requesting resource 2ybu01.NBU_POLICY.MAXJOBS.2yfax01-DFS-Test
07/28/2009 17:00:00 - granted resource 2ybu01.NBU_CLIENT.MAXJOBS.2yfax01
07/28/2009 17:00:00 - granted resource 2ybu01.NBU_POLICY.MAXJOBS.2yfax01-DFS-Test
07/28/2009 17:00:00 - granted resource GER023
07/28/2009 17:00:00 - granted resource IBM.ULT3580-HH3.002
07/28/2009 17:00:00 - granted resource 2ybu01-hcart3-robot-tld-0
07/28/2009 17:00:03 - started process bpbrm (pid=9136)
07/28/2009 17:00:07 - mounting GER023
07/28/2009 17:00:07 - connecting
07/28/2009 17:00:07 - connected; connect time: 0:00:00
07/28/2009 17:01:25 - mounted GER023; mount time: 0:01:18
07/28/2009 17:01:25 - positioning GER023 to file 1
07/28/2009 17:01:30 - positioned GER023; position time: 0:00:05
07/28/2009 17:01:30 - begin writing
07/28/2009 17:05:22 - Warning bpbrm (pid=2300) from client 2yfax01: WRN - can't open object: Shadow Copy Components:\System State\System Files\System Files (BEDS 0xE000FEDD: A failure occurred accessing the object list.)
07/28/2009 17:05:22 - Warning bpbrm (pid=2300) from client 2yfax01: WRN - can't open object: Shadow Copy Components:\System State\Registry\Registry (BEDS 0xE000FEDD: A failure occurred accessing the object list.)
07/28/2009 17:05:22 - Warning bpbrm (pid=2300) from client 2yfax01: WRN - can't open object: Shadow Copy Components:\System State\COM+ Class Registration Database\COM+ REGDB (BEDS 0xE000FEDD: A failure occurred accessing the object list.)
07/28/2009 17:05:22 - Warning bpbrm (pid=2300) from client 2yfax01: WRN - can't open object: Shadow Copy Components:\System Service\Windows Management Instrumentation\WMI (BEDS 0xE000FEDD: A failure occurred accessing the object list.)
07/28/2009 17:05:22 - Warning bpbrm (pid=2300) from client 2yfax01: WRN - can't open object: Shadow Copy Components:\System Service\Event Logs\Event Logs (BEDS 0xE000FEDD: A failure occurred accessing the object list.)
07/28/2009 17:05:29 - end writing; write time: 0:03:59
the requested operation was partially successful (1)

6 Replies

More info needed

In order to troubleshoot this, we need more information.

What version of NetBackup are you running on your NetBackup master server?

What version of NetBackup are you running on your NetBackup media server?

What version of NetBackup are you running on the Windows client?

What version of Windows is the client running?

How do you have your backup policy configured?

You did apply the service

You did apply the service packs to the Windows client, didn't you?

2003 SP0 will always fail with this error code with NBU 6.5

Thanks John for

Thanks John for response, please find the requested info -

Netbackup Master and Media are one and the same and its running on 6.0 MP5. Client is a Windows 2003 Standard Edition with Service Pack 2 and running on 6.0 MP5.

Backup policy is configured to backup "All local drives"(hope you were looking for this).

VSS issue

Have you ensured that the "Microsoft Software Shadow Copy Provider" and "Volume Shadow Copy" services on the client are not in a "Disabled" state?  These services should be set to "Manual".

See Technote 300735 for details.

Also, check the Application Event Log on the client to see if VSS is posting any errors when NetBackup tries to backup the Shadow Copy Components.  Technote 303803 talks about this.

Install updates

I had that problema a few weeks ago,

but was about baremetal restor.

Note. if there is any update downloaded and not installed, you will have some problems.

Try to update Windows or install the updates already downloaded and cancel the downloads of the new ones.


I hoppe it works

Cláudio Veronezi Mendes
Londrina PR - BR
EMC / NetBackup / Sun

Do the restore from client side

Hi

Please do the restore in the following way .

Do the restoration from client side .Dont do in from Java Console .

While doing the restoration please select overwiter existing file option s.

Your all the files will be restore properly .



Sundar ..