Share Point GRT not complete

[ali_baniamer]

hello every one

i have this infrastraacutre below for netbackup 

master server :windows 2008 r2   version 7.6.0.3

clinet sharepoint 2010 1 &2: window 2008 r2    version 7.6.0.3

clinet for SQL 2008 1 &2 : windows 2008 r2 version 7.5

when appear this message  "TRV - Starting granular backup processing for (Microsoft SharePoint Resources\Windows SharePoint Services Web Applicat ( ( content DB xxxxxxxxx ) This may take a while... 

and spend 14 hours and not complete and this content DB size 147G :(

But when i take for test content db GRT is complete successfully 

please provide me for solution 

Best Regards

Ali

[watsons]

Is it possible for your SQL host to upgrade to 7.6.0.3, make it the same as your front-end Sharepoint host, this shall reduce a lot of possible bugs/issues? It's critical both front-end & backend share the same Netbackup patch version, at least when you call Support they're more likely to pay attention to.

How much data is in your test content DB?

Do you see any byte count when backing up actual content DB?

[ali_baniamer]

thanks you watsone 

i upgrade to 7.6.0.3 but also get error in netbackup file read fail (13) because the bpkar32.exe was crached in SQL server 

see this article http://www.symantec.com/business/support/index?page=content&id=TECH148470

i expected because the share point has a huge data in the content DB :( 

[watsons]

That technote is only applicable to encrypted backup, are you using that?

If not, it's probably a different issue, it should not crash even with a huge content DB, as I asked earlier, how much is your production Sharepoint data?

In your application event logs of SQL host, do you see bpbkar32.exe crashing?? 

Something more to check for Sharepoint backup config & pre-requisite:

http://www.symantec.com/docs/HOWTO73100

[ali_baniamer]

i see this article http://www.symantec.com/business/support/index?page=content&id=TECH165606

what you mean BLOB storage

but as told you i take for content DB Test GRT the size for it 1G

[watsons]

I don't have experience on BLOB storage for Sharepoint/SQL, and it's not supported in NBU according to technote. Is that your problem? you will have to confirm with your environment...

Use the technote I gave earlier to confirm all permissions, requirements fits into your setup. 

One more step you can narrow down the cause is, in your Sharepoint Central Administration GUI, run a backup to confirm it works (without NBU).