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SharePoint DB backup failed after Upgrade to NBU 7.0

Ialahmad
Level 5
Partner

Hi All,
I have problem in SharePoint Database backup after made upgrade for Netbackup system Master and Client  form 6.5.5 to 7.0 version. before upgrade SharePoint database run properly.
once I run backup job it failed immediately with status code 2.
I noted when I try to edit backup selection list in backup policy of SharePoint server there is no any database name available to select. this may mean the agent doesn’t see any database.
is there any advice to do?
thanks.
 

1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Have a look at the Solution in this post: https://www-secure.symantec.com/connect/forums/sharepoint-backup-status-code-2

Please check  and verify each of these points carefully.

View solution in original post

3 REPLIES 3

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Upgrade on the Sharepoint client probably reset NBU Client service logon account to Local System.

Double-check permissions as per this TN:

http://www.symantec.com/docs/TECH48260

Ialahmad
Level 5
Partner

Hi Marianne

I make cross check for login account in Netbackup client services (in client side server1 and server2) and also checked  in client host properties of SharePoint client, same account is still used there is no different in accounts .

Thanks.

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Have a look at the Solution in this post: https://www-secure.symantec.com/connect/forums/sharepoint-backup-status-code-2

Please check  and verify each of these points carefully.