Sharepoint Restore - Need Urgent Help

[mohanty]

Hi Friends- I have configured granula disk backup for my sharepoint server. The backup was successful but when I try to restore one deleted folder it  failed with status 5. I have pasted the error details. If you see in 3rd line it is requesting for firber transport instead of the Disk name. My storage is connected to masterserver.

Server details : Window 2003 x64 R2 , Netbackup 6.5.4
Sharepoint Version : 2007


11/10/2009 4:16:00 PM - begin Restore
11/10/2009 4:16:02 PM - restoring image MasterServer_1257841552
11/10/2009 4:16:02 PM - requesting resource Fibre Transport
11/10/2009 4:16:02 PM - Info nbjm(pid=592) NBU status: 800, EMM status: Fibre Transport resources are not available 
11/10/2009 4:16:02 PM - Info nbjm(pid=592) NBU status: 800, EMM status: Fibre Transport resources are not available 
11/10/2009 4:16:08 PM - connecting
11/10/2009 4:16:13 PM - restored image MasterServer_1257841552 - (tar was successful(180)); restore time 00:00:11
11/10/2009 4:16:16 PM - end Restore; elapsed time: 00:00:16
the restore failed to recover the requested files(5)

If you have any idea please reply me or email me at sameerim@gmail.com.

Thanks

[mohanty]

Any Luck???

[Zahid_Haseeb]

there may be many issues but i thought you check the name resolution

Run these command on Master Server and client and see that the result is correct?
bpclntcmd -ip IP_Address
bpclntcmd -hn Hostname
bpclntcmd -pn



second create the bpbkar log directory and trigger restore again and when the job fails send me logs

[mohanty]

I tried
 
bpclntcmd -ip IP_Address
bpclntcmd -hn Hostname
bpclntcmd -pn

and client and master server able to listen eachother. I have attached the bpkarlog in my first post. Please see that.

Thanks for your help

[Zahid_Haseeb]

are you also using windows shadow copy ?



These are the errors in your bpbkar logs

2:00:50.325 PM: [6752.6756] <2> WinMain: DAT - standard error handle = 856
2:00:54.435 PM: [6752.6756] <4> V_FI_XBSAObj::V_CreateSPSV2DataObj: ERR - Invalid ubs meta data -  0 0

[Andy_Welburn]

bpbkar logs for backups. You may find more useful info in the tar log (bpcd & bpinetd also? - not sure)

Try searching (Knowledgebase) for the string "Fibre Transport resources are not available". There are only a few results, but they may point you in the right direction.