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Single Mail Restore using NetBackup 7.0.1

mhmdatif
Level 2

Hi All;

I have been trying to restore an email to my mail box, but an error message keep happening and the restore process fails every time.

11.png

 

Please, Help me with this case.

I appreciate your help.

Thanks.

Mohamed Hassan

2 REPLIES 2

mhmdatif
Level 2

Error message screenshot attached

 

 

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

We need to see screenshots of the initial source and destination client selection up to final restore options as well.

Have you checked and confirmed requirements and steps in NBU for Exchange Server Admin Guide  http://www.symantec.com/docs/TECH127056 ?

Ensure tar log folder exists on Exchange server before attempting another restore.
After failure, copy the log file to tar.txt and post as File attachment.

PS:
Please always mention OS version on NBU server and on problematic client.
You have selected Windows 7, but this is not possible for NBU server or Exchange server.