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Single VCB backup failing (snapshot error encountered - 156)

Nate_D1
Level 6

My environment: NBU 7.0.1  on server 2k8 sp2  - vSphere and vCenter 4.1.0

 

bpfis for one backup attempt:

 

08:54:11.245 [7972.6976] <2> logparams: C:\Program Files\Veritas\NetBackup\bin\bpfis.exe create -nbu -owner NBU -id rex.xxxxxxx.xxxxxx_1316534050 -bpstart_to 300 -bpend_to 300 -backup_copy 0 -ru root -pt 29 -vm_type 2 -vm_client rex.xxxxx.xxxx -clnt XXXXXXXX -st FULL -rg other -fim VMware:nameuse=0,Virtual_machine_backup=2,trantype=0,disable_quiesce=0,file_system_optimization=1,snapact=0,vmmono=1,mntpt=i:\mount,nameuse=0 -class VCB_Linux_SDisk3 -sched Full -fso -S XXXXXXXX
08:54:11.245 [7972.6976] <2> bpfis main: received FIM as [141] VMware:nameuse=0,Virtual_machine_backup=2,trantype=0,disable_quiesce=0,file_system_optimization=1,snapact=0,vmmono=1,mntpt=i:\mount,nameuse=0
08:54:11.245 [7972.6976] <4> bpfis: INF - BACKUP START 7972
08:54:11.245 [7972.6976] <2> bpfis main: receive filelist:<NEW_STREAM>
08:54:11.245 [7972.6976] <2> bpfis main: receive filelist:<ALL_LOCAL_DRIVES>
08:54:11.245 [7972.6976] <2> bpfis main: receive filelist:<CONTINUE>
08:54:11.261 [7972.6976] <2> read_vfm_conf: options=0x2
08:54:11.261 [7972.6976] <2> read_vfm_conf: Reading file: C:\Program Files\Veritas\NetBackup\vfm.conf
08:54:11.261 [7972.6976] <2> read_vfm_conf: Found FIM: auto
08:54:11.261 [7972.6976] <2> read_vfm_conf: Found library: C:\Program Files\Veritas\NetBackup\bin\libfi_auto.dll
08:54:11.261 [7972.6976] <2> read_vfm_conf: Found FIM: Hyper-V
08:54:11.261 [7972.6976] <2> read_vfm_conf: Found library: C:\Program Files\Veritas\NetBackup\bin\libvfms.dll
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found keyword nameuse
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found data type %dd
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found value specification client_name_type_list
08:54:11.261 [7972.6976] <2> parse_value_specification: Value specification='client_name_type_list'
08:54:11.261 [7972.6976] <2> parse_value_specification: Found default client_name_type_list
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found prompt Client Name Selection
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found keyword Virtual_machine_backup
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found data type %dd
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found value specification hyperv_backup_type_list
08:54:11.261 [7972.6976] <2> parse_value_specification: Value specification='hyperv_backup_type_list'
08:54:11.261 [7972.6976] <2> parse_value_specification: Found default hyperv_backup_type_list
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found prompt Virtual Machine Backup
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found keyword prov_type
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found data type %dd
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found value specification vss_provider_type_list
08:54:11.261 [7972.6976] <2> parse_value_specification: Value specification='vss_provider_type_list'
08:54:11.261 [7972.6976] <2> parse_value_specification: Found default vss_provider_type_list
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found prompt Provider Type
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found keyword snap_attr
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found data type %dd
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found value specification snapshot_attribute_list
08:54:11.261 [7972.6976] <2> parse_value_specification: Value specification='snapshot_attribute_list'
08:54:11.261 [7972.6976] <2> parse_value_specification: Found default snapshot_attribute_list
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found prompt Snapshot Attribute
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found keyword allow_offline_backup
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found data type %b
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found value specification 1
08:54:11.261 [7972.6976] <2> parse_value_specification: Value specification='1'
08:54:11.261 [7972.6976] <2> parse_value_specification: Found default 1
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found prompt Allow Offline Backup of VM
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found keyword csv_timeout
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found data type %d
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found value specification 0-:0
08:54:11.261 [7972.6976] <2> parse_value_specification: Value specification='0-:0'
08:54:11.261 [7972.6976] <2> parse_value_specification: Null maximum value; using INT_MAX (2147483647)
08:54:11.261 [7972.6976] <2> parse_value_specification: Found default 0
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found prompt CSV Timeout in Minutes
08:54:11.261 [7972.6976] <2> map_integer_value: virtual_machine_supported=Hyper-V, converted value=2, status=1
08:54:11.261 [7972.6976] <2> read_vfm_conf: Found FIM: VSS
08:54:11.261 [7972.6976] <2> read_vfm_conf: Found library: C:\Program Files\Veritas\NetBackup\bin\libvfms.dll
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found keyword prov_type
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found data type %d
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found value specification 0-3:0
08:54:11.261 [7972.6976] <2> parse_value_specification: Value specification='0-3:0'
08:54:11.261 [7972.6976] <2> parse_value_specification: Found default 0
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found prompt Provider Type (0-auto 1-system 2-software 3-hardware)
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found keyword snap_attr
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found data type %d
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found value specification 0-2:0
08:54:11.261 [7972.6976] <2> parse_value_specification: Value specification='0-2:0'
08:54:11.261 [7972.6976] <2> parse_value_specification: Found default 0
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found prompt Snapshot Attribute(0-unspecified 1-differential 2-plex)
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found keyword max_snapshots
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found data type %d
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found value specification 1-:1
08:54:11.261 [7972.6976] <2> parse_value_specification: Value specification='1-:1'
08:54:11.261 [7972.6976] <2> parse_value_specification: Null maximum value; using INT_MAX (2147483647)
08:54:11.261 [7972.6976] <2> parse_value_specification: Found default 1
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found prompt Maximum Snapshots (Instant Recovery only)
08:54:11.261 [7972.6976] <2> read_vfm_conf: Found FIM: FlashSnap
08:54:11.261 [7972.6976] <2> read_vfm_conf: Found library: C:\Program Files\Veritas\NetBackup\bin\libfi_FlashSnap.dll
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found keyword keep_fi
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found data type %b
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found value specification 0
08:54:11.261 [7972.6976] <2> parse_value_specification: Value specification='0'
08:54:11.261 [7972.6976] <2> parse_value_specification: Found default 0
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found prompt Keep snapshot after backup (not Instant Recovery)
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found keyword async_resync
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found data type %b
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found value specification 0
08:54:11.261 [7972.6976] <2> parse_value_specification: Value specification='0'
08:54:11.261 [7972.6976] <2> parse_value_specification: Found default 0
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found prompt Resynchronize mirror in background (not Instant Recovery)
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found keyword max_snapshots
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found data type %d
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found value specification 1-:1
08:54:11.261 [7972.6976] <2> parse_value_specification: Value specification='1-:1'
08:54:11.261 [7972.6976] <2> parse_value_specification: Null maximum value; using INT_MAX (2147483647)
08:54:11.261 [7972.6976] <2> parse_value_specification: Found default 1
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found prompt Maximum Snapshots (Instant Recovery only)
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found keyword dg_split_retry_times
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found data type %d
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found value specification 1
08:54:11.261 [7972.6976] <2> parse_value_specification: Value specification='1'
08:54:11.261 [7972.6976] <2> parse_value_specification: Found default 1
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found prompt Number of times to retry disk group split
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found keyword dg_split_retry_wait_period
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found data type %d
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found value specification 60-:60
08:54:11.261 [7972.6976] <2> parse_value_specification: Value specification='60-:60'
08:54:11.261 [7972.6976] <2> parse_value_specification: Null maximum value; using INT_MAX (2147483647)
08:54:11.261 [7972.6976] <2> parse_value_specification: Found default 60
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found prompt Delay in seconds between disk group split retries
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found keyword num_sync_vols
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found data type %d
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found value specification 1-32:1
08:54:11.261 [7972.6976] <2> parse_value_specification: Value specification='1-32:1'
08:54:11.261 [7972.6976] <2> parse_value_specification: Found default 1
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found prompt Maximum number of volumes to resynchronize concurrently
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found keyword iosize
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found data type %d
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found value specification 1-128:1
08:54:11.261 [7972.6976] <2> parse_value_specification: Value specification='1-128:1'
08:54:11.261 [7972.6976] <2> parse_value_specification: Found default 1
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found prompt Sync region size in MB (UNIX only)
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found keyword slow
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found data type %d
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found value specification 0-:0
08:54:11.261 [7972.6976] <2> parse_value_specification: Value specification='0-:0'
08:54:11.261 [7972.6976] <2> parse_value_specification: Null maximum value; using INT_MAX (2147483647)
08:54:11.261 [7972.6976] <2> parse_value_specification: Found default 0
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found prompt Sync I/O delay in milliseconds (UNIX only)
08:54:11.261 [7972.6976] <2> read_vfm_conf: Found FIM: vxvm
08:54:11.261 [7972.6976] <2> read_vfm_conf: Found library: C:\Program Files\Veritas\NetBackup\bin\libfi_vxvm.dll
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found keyword async_resync
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found data type %b
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found value specification 0
08:54:11.261 [7972.6976] <2> parse_value_specification: Value specification='0'
08:54:11.261 [7972.6976] <2> parse_value_specification: Found default 0
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found prompt Resynchronize mirror in background (not Instant Recovery)
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found keyword max_snapshots
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found data type %d
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found value specification 1-:1
08:54:11.261 [7972.6976] <2> parse_value_specification: Value specification='1-:1'
08:54:11.261 [7972.6976] <2> parse_value_specification: Null maximum value; using INT_MAX (2147483647)
08:54:11.261 [7972.6976] <2> parse_value_specification: Found default 1
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found prompt Maximum Snapshots (Instant Recovery only)
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found keyword sync_wait
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found data type %b
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found value specification 1
08:54:11.261 [7972.6976] <2> parse_value_specification: Value specification='1'
08:54:11.261 [7972.6976] <2> parse_value_specification: Found default 1
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found prompt Wait for mirror sync completion (Data Mover backups only)
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found keyword num_sync_vols
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found data type %d
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found value specification 1-32:1
08:54:11.261 [7972.6976] <2> parse_value_specification: Value specification='1-32:1'
08:54:11.261 [7972.6976] <2> parse_value_specification: Found default 1
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found prompt Maximum number of volumes to resynchronize concurrently
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found keyword iosize
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found data type %d
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found value specification 1-128:1
08:54:11.261 [7972.6976] <2> parse_value_specification: Value specification='1-128:1'
08:54:11.261 [7972.6976] <2> parse_value_specification: Found default 1
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found prompt Sync region size in MB (UNIX only)
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found keyword slow
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found data type %d
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found value specification 0-:0
08:54:11.261 [7972.6976] <2> parse_value_specification: Value specification='0-:0'
08:54:11.261 [7972.6976] <2> parse_value_specification: Null maximum value; using INT_MAX (2147483647)
08:54:11.261 [7972.6976] <2> parse_value_specification: Found default 0
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found prompt Sync I/O delay in milliseconds (UNIX only)
08:54:11.261 [7972.6976] <2> read_vfm_conf: Found FIM: VMware
08:54:11.261 [7972.6976] <2> read_vfm_conf: Found library: C:\Program Files\Veritas\NetBackup\bin\libfi_VMware.dll
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found keyword nameuse
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found data type %dd
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found value specification client_name_type_list
08:54:11.261 [7972.6976] <2> parse_value_specification: Value specification='client_name_type_list'
08:54:11.261 [7972.6976] <2> parse_value_specification: Found default client_name_type_list
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found prompt Client name selection
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found keyword Virtual_machine_backup
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found data type %dd
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found value specification vmware_backup_type_list
08:54:11.261 [7972.6976] <2> parse_value_specification: Value specification='vmware_backup_type_list'
08:54:11.261 [7972.6976] <2> parse_value_specification: Found default vmware_backup_type_list
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found prompt Virtual machine backup
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found keyword trantype
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found data type %dd
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found value specification VMware_transfer_list
08:54:11.261 [7972.6976] <2> parse_value_specification: Value specification='VMware_transfer_list'
08:54:11.261 [7972.6976] <2> parse_value_specification: Found default VMware_transfer_list
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found prompt Transfer type
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found keyword disable_quiesce
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found data type %dd
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found value specification enabled_disable_quiesce_list
08:54:11.261 [7972.6976] <2> parse_value_specification: Value specification='enabled_disable_quiesce_list'
08:54:11.261 [7972.6976] <2> parse_value_specification: Found default enabled_disable_quiesce_list
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found prompt Virtual machine quiesce
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found keyword file_system_optimization
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found data type %dd
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found value specification enabled_disabled_type_list
08:54:11.261 [7972.6976] <2> parse_value_specification: Value specification='enabled_disabled_type_list'
08:54:11.261 [7972.6976] <2> parse_value_specification: Found default enabled_disabled_type_list
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found prompt Exclude unused and deleted blocks
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found keyword snapact
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found data type %dd
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found value specification snapshot_handling_list
08:54:11.261 [7972.6976] <2> parse_value_specification: Value specification='snapshot_handling_list'
08:54:11.261 [7972.6976] <2> parse_value_specification: Found default snapshot_handling_list
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found prompt Existing snapshot handling
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found keyword vmmono
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found data type %dd
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found value specification disabled_enabled_type_list
08:54:11.261 [7972.6976] <2> parse_value_specification: Value specification='disabled_enabled_type_list'
08:54:11.261 [7972.6976] <2> parse_value_specification: Found default disabled_enabled_type_list
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found prompt Monolithic export (VCB only)
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found keyword mntpt
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found data type %s
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found prompt Snapshot mount point (VCB only)
08:54:11.261 [7972.6976] <2> map_integer_value: virtual_machine_supported=VMware, converted value=1, status=1
08:54:11.261 [7972.6976] <2> read_vfm_conf: Found FIM: NAS_Snapshot
08:54:11.261 [7972.6976] <2> read_vfm_conf: Found library: C:\Program Files\Veritas\NetBackup\bin\libfi_NAS_Snapshot.dll
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found keyword max_snapshots
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found data type %d
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found value specification 1-:1
08:54:11.261 [7972.6976] <2> parse_value_specification: Value specification='1-:1'
08:54:11.261 [7972.6976] <2> parse_value_specification: Null maximum value; using INT_MAX (2147483647)
08:54:11.261 [7972.6976] <2> parse_value_specification: Found default 1
08:54:11.261 [7972.6976] <2> parse_ssm_parms: Found prompt Maximum Snapshots (Instant Recovery only)
08:54:11.261 [7972.6976] <2> read_vfm_conf: Found FIM: VSS_Writer
08:54:11.261 [7972.6976] <2> read_vfm_conf: Found library: C:\Program Files\Veritas\NetBackup\bin\libfi_vss_writer.dll
08:54:11.261 [7972.6976] <2> vnet_pbxConnect: pbxConnectEx Succeeded
08:54:11.261 [7972.6976] <2> logconnections: BPRD CONNECT FROM 10.1.254.39.56086 TO 10.1.254.39.1556 fd = 548
08:54:11.339 [7972.6976] <8> bpfis: WRN - VfMS error 10; see following messages:
08:54:11.339 [7972.6976] <8> bpfis: WRN - Non-fatal method error was reported
08:54:11.339 [7972.6976] <8> bpfis: WRN - vfm_configure_fi_one: method: FlashSnap, type: FIM, function: FlashSnap_init
08:54:11.339 [7972.6976] <8> bpfis: WRN - VfMS method error 3; see following message:
08:54:11.339 [7972.6976] <8> bpfis: WRN - FlashSnap_init: Veritas Volume Manager not installed.
08:54:11.339 [7972.6976] <8> bpfis: WRN - VfMS error 10; see following messages:
08:54:11.339 [7972.6976] <8> bpfis: WRN - Non-fatal method error was reported
08:54:11.339 [7972.6976] <8> bpfis: WRN - vfm_configure_fi_one: method: vxvm, type: FIM, function: vxvm_init
08:54:11.339 [7972.6976] <8> bpfis: WRN - VfMS method error 3; see following message:
08:54:11.339 [7972.6976] <8> bpfis: WRN - vxvm_init: Veritas Volume Manager not installed.
08:54:11.354 [7972.6976] <4> bpfis: INF - FIS_ID=rex.xxxxx.xxxxx_1316534050
08:54:11.354 [7972.6976] <4> bpfis: INF - Freezing ALL_LOCAL_DRIVES using snapshot method VMware.
08:54:11.354 [7972.6976] <4> bpfis: INF - ACT=rex.xxxxxxxx.xxxxxxxx
08:54:11.354 [7972.6976] <4> bpfis: INF - Created mount point C:\Program Files\Veritas\NetBackup\temp\_vrts_frzn_img_ALL_LOCAL_DRIVES_7972
08:54:11.354 [7972.6976] <2> vnet_pbxConnect: pbxConnectEx Succeeded
08:54:11.354 [7972.6976] <2> logconnections: BPRD CONNECT FROM 10.1.254.39.56091 TO 10.1.254.39.1556 fd = 628
08:54:11.885 [7972.6976] <4> bpfis: INF - Deleted mount point C:\Program Files\Veritas\NetBackup\temp\_vrts_frzn_img_ALL_LOCAL_DRIVES_7972
08:54:11.885 [7972.6976] <32> bpfis: FTL - VfMS error 11; see following messages:
08:54:11.885 [7972.6976] <32> bpfis: FTL - Fatal method error was reported
08:54:11.885 [7972.6976] <32> bpfis: FTL - vfm_freeze: method: VMware, type: FIM, function: VMware_freeze
08:54:11.885 [7972.6976] <32> bpfis: FTL - VfMS method error 7; see following message:
08:54:11.885 [7972.6976] <32> bpfis: FTL - VMware_freeze: Unable to locate VM rex.xxxxxxxx.xxxxxxxx
08:54:11.885 [7972.6976] <32> bpfis: FTL - VfMS error 11; see following messages:
08:54:11.885 [7972.6976] <32> bpfis: FTL - Fatal method error was reported
08:54:11.885 [7972.6976] <32> bpfis: FTL - vfm_freeze: method: VMware, type: FIM, function: VMware_freeze
08:54:11.885 [7972.6976] <32> bpfis: FTL - VfMS method error 7; see following message:
08:54:11.885 [7972.6976] <32> bpfis: FTL - VMware_freeze: Unable to locate VM rex.xxxxxxxx.xxxxxxxx
08:54:11.885 [7972.6976] <16> bpfis: FTL - snapshot creation failed, status 156
08:54:11.885 [7972.6976] <4> bpfis: INF - Thawing ALL_LOCAL_DRIVES using snapshot method VMware.
08:54:11.885 [7972.6976] <8> bpfis: WRN - ALL_LOCAL_DRIVES is not frozen
08:54:11.885 [7972.6976] <8> bpfis: WRN - snapshot delete returned status 20
08:54:13.897 [7972.6976] <2> vnet_pbxConnect: pbxConnectEx Succeeded
08:54:13.897 [7972.6976] <2> logconnections: BPRD CONNECT FROM 10.1.254.39.56100 TO 10.1.254.39.1556 fd = 604
08:54:13.991 [7972.6976] <4> bpfis: INF - EXIT STATUS 156: snapshot error encountered
08:54:14.334 [7876.6948] <2> logparams: C:\Program Files\Veritas\NetBackup\bin\bpfis.exe delete -nbu -id rex.xxxxxxxx.xxxxxxxx
_1316534050 -bpstart_to 300 -bpend_to 300 -clnt xxxxxx -S xxxxxx
08:54:14.350 [7876.6948] <2> vnet_pbxConnect: pbxConnectEx Succeeded
08:54:14.350 [7876.6948] <2> logconnections: BPRD CONNECT FROM 10.1.254.39.56136 TO 10.1.254.39.1556 fd = 512
08:54:14.428 [7876.6948] <4> bpfis: INF - BACKUP START 7876
08:54:14.428 [7876.6948] <32> bpfis: FTL - cannot open C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.rex.xxxxxxxx.xxxxxxxx
_1316534050.0
08:54:14.443 [7876.6948] <2> vnet_pbxConnect: pbxConnectEx Succeeded
08:54:14.443 [7876.6948] <2> logconnections: BPRD CONNECT FROM 10.1.254.39.56144 TO 10.1.254.39.1556 fd = 8
08:54:14.537 [7876.6948] <4> bpfis: INF - EXIT STATUS 0: the requested operation was successfully completed

 

 

 

 

 

I think my issue is probably in one of these 2 lines:

08:54:11.885 [7972.6976] <32> bpfis: FTL - VMware_freeze: Unable to locate VM rex.xxxxxxxx.xxxxxxxx
or
08:54:11.885 [7972.6976] <8> bpfis: WRN - ALL_LOCAL_DRIVES is not frozen
 

But I am unsure. I have recently inhereted the backup system and am just trying to keep my head above water!

Ive tried:
Remove client from policy and re-add, refreshing VM host before and after
RE-installing VMware tools
I am able to take a manual snapshot without issue

The guest is a debian box if it matters :) Any help or suggestions would be great!

3 REPLIES 3

Nate_D1
Level 6

Resolved. I added its fqdn/IP to the hosts file and that seemed to resolve the issue.

pikachu
Level 6
Employee Certified

use the displayname instead of the hostname so you do not have to work with DNS issues anymore!

Deepak_W
Level 6
Partner Accredited

Close this thread, if resolved